Christine Conte
Crown Point,IN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
38
38
years of professional experience
Work History
President of Ladies Association
AMVETS
07.2021 - Current
- Delivered operational excellence by optimizing resources, processes, and overall cost structure.
- Inspired innovation by creating an environment that encouraged creative thinking and problem-solving capabilities.
- Championed corporate social responsibility initiatives, fostering goodwill within the community and industry.
- Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
- Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
Bartender Shift Manager
AMVETS
07.2012 - Current
- Improved customer satisfaction by delivering prompt and efficient service during busy shifts.
- Enhanced team productivity by delegating tasks and overseeing workflow in a fast-paced environment.
- Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
- Managed inventory levels effectively to reduce waste and optimize stock availability for customers.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
- Trained new bartenders on mixing techniques, customer service standards, and company policies, ensuring a high-quality experience for all guests.
Sales
Self Employed
01.2005 - 10.2010
- Organized sales area and work station to showcase products and boost sales.
- Increased sales by effectively communicating product benefits.
- Processed customer sales and account transactions.
- Provided service and sales to walk-in customers.
- Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
Assistant Manager
Morgan Stanley
10.1996 - 05.2003
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Sales Assistant
Smith Barney
10.1989 - 10.1996
- Increased sales by building strong customer relationships and providing excellent service.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Collaborated with team members to achieve a cohesive and efficient environment.
- Handled customer inquiries and complaints professionally, ensuring a positive experience for all clients.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
Sales Associate
Blunt, Ellis & Loewi
03.1986 - 10.1989
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service and addressing concerns promptly.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Education
Associate of Arts - Business Administration
Purdue Calumet
Hammond, IN05.1986
High School Diploma -
Crown Point High School
Crown Point, IN06.1982
Skills
- Project Management
- Contract Management
- Strategic Planning
- Crisis Management
- Operations Oversight
- Staff Management
- Capital and Resource Management
- Account Management
- Financial Planning
- Financial Administration
Timeline
President of Ladies Association
AMVETS
07.2021 - Current
Bartender Shift Manager
AMVETS
07.2012 - Current
Sales
Self Employed
01.2005 - 10.2010
Assistant Manager
Morgan Stanley
10.1996 - 05.2003
Sales Assistant
Smith Barney
10.1989 - 10.1996
Sales Associate
Blunt, Ellis & Loewi
03.1986 - 10.1989
Associate of Arts - Business Administration
Purdue Calumet
High School Diploma -
Crown Point High School
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