Chris Cruz
Kelso,Washington
Summary
Hands-on diesel mechanic offering several years of experience completing inspection processes to identify worn out and defective parts and correcting vehicle deficiencies. Proficient in using job-related equipment such as precision instruments and pressure gauges. Bringing excellent work ethic and in-depth knowledge of latest technology.
Overview
9
9
years of professional experience
Work History
Diesel Mechanic
TEC Equipment
08.2022 - Current
- Performs service calls for emergency breakdowns
- Performs all work within standard repair times (SRT)
- Completed engine overhauls, gear train repair, emissions repair and heavy diagnosis
- Works under limited supervision and selects from written instructions and established procedures to accomplish assigned tasks
- Held an efficiency rate of over 100% for more than a 12 month period based off sold labor hours versus how many worked
- Maintains a clean, safe work area in accordance with corporate/OSHA standards.
Cruz the Mechanic
Self-employeed
Kelso, WA
01.2021 - Current
- Conducted inspections of vehicles to identify mechanical issues and safety hazards.
- Performed routine maintenance and repairs on customer vehicles, including oil changes, brake inspections, tire rotations, and fluid level checks.
- Assisted in the diagnosis of complex issues by utilizing technical expertise from other technicians or outside sources when needed.
- Coordinated timely dispatch of roadside assistance services to stranded motorists.
- Assisted customers via phone with troubleshooting minor vehicle issues.
Wheeled Vehicle Mechanic (91B)
Army National Guard
Portland, OR
12.2015 - 12.2023
- Reassembled engines after repairs were completed with precision accuracy.
- Checked electrical systems such as wiring harnesses for malfunctions or damage.
- Cleaned, lubricated and adjusted brakes, steering systems and related components of motor vehicles.
- Operated various types of motorized equipment such as forklifts for loading and unloading materials.
Surface Maintenance Mechanic
Department of Defense
Portland, OR
01.2017 - 08.2022
- Test drove vehicles to determine problems and test repairs
- Changed vehicle oil and replaced filters
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements
- Assessed vehicle maintenance status and completed needed service
- Read and followed technical documentation to complete accurate repairs
- Communicated issues to supervisor and helped develop solutions
- Inspected customer vehicles for wear, tear and damage from accidents
- Maintained fleet vehicles in good working order by following preventive and corrective maintenance schedules according to OEM specifications.
Service Advisor
Astoria Ford
03.2015 - 01.2017
- Pleasantly greeted customers and asked open-ended questions to better determine needs
- Suggested add-on services that would be helpful to customers and improve bottom line
- Developed estimates by costing materials, supplies and labor
- Maintained high customer satisfaction standards to meet or exceed targets
- Documented problems and corrective actions to maintain records
- Educated customers about billing, payment processing and support policies and procedures
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
High School Diploma -
Knappa High school
Volvo Engine Master
Portland, ORMack Engine Master
Portland, ORForklift Certification
Portland, ORSkills
- Roadside Customer Service
- Vehicle Inspection
- Emergency Management
- Technical knowledge
- Scheduled Maintenance
- Problem-solving aptitude
References
AVAILABLE UPON REQUEST
Timeline
Diesel Mechanic
TEC Equipment
08.2022 - Current
Cruz the Mechanic
Self-employeed
01.2021 - Current
Surface Maintenance Mechanic
Department of Defense
01.2017 - 08.2022
Wheeled Vehicle Mechanic (91B)
Army National Guard
12.2015 - 12.2023
Service Advisor
Astoria Ford
03.2015 - 01.2017
High School Diploma -
Knappa High school
Volvo Engine Master
Mack Engine Master
Forklift Certification
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