Summary
Overview
Work History
Skills
Timeline
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CHRISTOPHER DAVIS

Berlin,VT

Summary

Dynamic leader with a proven track record at Lamoille Valley Ford, enhancing team productivity and customer satisfaction through exceptional problem-solving and customer service skills. Excelled in staff management and data analysis, driving operational improvements and fostering key relationships. Mastered the art of verbal communication and critical thinking, significantly contributing to organizational goals. Transformative leader with deep commitment to fostering collaborative environments, driving team cohesion, and nurturing professional growth. Brings extensive knowledge in strategic planning, conflict resolution, and organizational development, leveraging persuasive communication and empathetic understanding. Adept at creating inclusive workplaces that prioritize employee satisfaction and performance. Demonstrates unwavering patience and generosity in guiding teams toward achieving ambitious goals. Highly detail-oriented with strong analytical skills, specializing in thorough investigations and precise data collection. Demonstrates solid work ethic with methodical approach to solving problems and uncovering facts. Brings commitment to accuracy and efficiency, ensuring minimal errors and timely completion of tasks.

Overview

25
25
years of professional experience

Work History

Manager

LAMOILLE VALLEY FORD
07.2020 - Current
  • Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
  • Monitored team productivity and performance to support goals.
  • Utilized strong analytical and problem-solving skills to address operational issues.
  • Fostered positive relationships with clients through proactive communication tactics.
  • Utilized data analysis tools such as Excel spreadsheets to identify areas requiring improvement.
  • Managed the operations of a large team, overseeing daily activities and long-term projects.
  • Established operational policies, procedures, standards, and objectives in alignment with organizational goals.
  • Utilized problem solving skills to anticipate potential risks or obstacles within the organization.

Sales Manager

FORMULA FORD
08.2018 - 06.2020
  • Managed customer accounts and customer relationships.
  • Established relationships with key customers, providing personalized service and support.
  • Provided coaching and feedback to staff on an ongoing basis in order to improve job performance.
  • Analyzed sales data to identify trends and make recommendations for improvement.
  • Held daily check-ins with team members to set objectives and monitor progress.
  • Monitored competitor activity to stay ahead of the competition in terms of products, services, and pricing.
  • Designed incentive programs for high-performing sales personnel to motivate them to exceed goals.
  • Reviewed operational records and reports to project sales and determine profitability.

General Manager

TWIN CITY SUBARU
01.2015 - 05.2018
  • Built and maintained relationships with vendors and suppliers.
  • Recruited team members to maintain adequate staffing levels.
  • Provided coaching and mentoring support for employees at all levels of the organization.
  • Developed strategies to improve operational efficiency, reduce costs and maximize profitability.
  • Managed profit goals against budget and prior year, keeping controllable costs within budget.
  • Provided clear direction and set priorities for accomplishing desired actions and results.
  • Planned, coordinated and oversaw company events and promotions.
  • Utilized data analytics tools to evaluate marketing campaigns effectiveness and ROI.
  • Maintained up-to-date knowledge about industry best practices in market research methodologies.
  • Analyzed large datasets to identify trends, patterns, correlations and relationships between variables.
  • Utilized advanced statistical software packages for analyzing survey results.
  • Coordinated successive phases of problem analysis, solution proposals, or testing.

Sales Manager

TWIN CITY SUBARU
  • Managed customer accounts and customer relationships.
  • Established relationships with key customers, providing personalized service and support.
  • Provided coaching and feedback to staff on an ongoing basis in order to improve job performance.

Sales Representative

TWIN CITY SUBARU
02.2010 - 06.2011
  • Communicated product features, advantages, and benefits to customers.
  • Utilized persuasive communication techniques to close deals quickly and efficiently.
  • Developed and maintained strong customer relationships and networks within designated sales territory.

Sales Representative

MULTIPLE
03.2001 - 06.2010
  • Communicated product features, advantages, and benefits to customers.
  • Utilized persuasive communication techniques to close deals quickly and efficiently.
  • Developed and maintained strong customer relationships and networks within designated sales territory.
  • Generated leads and maintained lists of prospective customers.
  • Built strong relationships with internal stakeholders through effective communication skills.
  • Maintained current knowledge of industry best practices related to market research processes and methodologies.

Patrol Officer

ST JOHNSBURY POLICE DEPT
06.2000 - 01.2001
  • Assessed situations quickly and responded appropriately with a high degree of professionalism.
  • Arrested suspects based on probable cause while adhering to departmental policies.
  • Interviewed witnesses and victims to obtain additional information regarding incidents under investigation.
  • Collaborated with law enforcement agencies at local, state, and federal levels for joint investigations.
  • Drafted search warrants based on probable cause established during investigations.
  • Gathered and analyzed information from variety of sources to assess completeness and validity.
  • Accessed legal research databases to develop leads, locate evidence and identify possible suspects.
  • Interrogated suspects using advanced questioning methods and psychological tactics.
  • Maintained updated knowledge of best practices used in modern investigation techniques.
  • Maintained witness integrity and confidentiality throughout investigations.
  • Participated and assisted in raids and arrests.

Skills

  • Team Leadership
  • Staff Management
  • Delivering Presentations
  • Time Management
  • Verbal and written communication
  • Knowledge Sharing
  • Training and coaching
  • Time management

Timeline

Manager

LAMOILLE VALLEY FORD
07.2020 - Current

Sales Manager

FORMULA FORD
08.2018 - 06.2020

General Manager

TWIN CITY SUBARU
01.2015 - 05.2018

Sales Representative

TWIN CITY SUBARU
02.2010 - 06.2011

Sales Representative

MULTIPLE
03.2001 - 06.2010

Patrol Officer

ST JOHNSBURY POLICE DEPT
06.2000 - 01.2001

Sales Manager

TWIN CITY SUBARU
CHRISTOPHER DAVIS