Chris Delgado
Weatherford,OK
Summary
Dynamic and results-driven professional with extensive experience as a General Store Manager/Supervisor. Proven expertise in operations management and team supervision, enhancing customer satisfaction through exceptional service. Skilled in inventory control and fostering teamwork, consistently achieving performance improvement in fast-paced environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
23
23
years of professional experience
Work History
Team Leader Formulater, and Receiving.
Sigma/Bar-S
Clinton, OK
06.2018 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Delegated responsibilities based on team members' strengths and expertise.
- Cultivated a cooperative environment through successful conflict management.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Operated forklifts to transport materials efficiently within warehouse. Assisted in organizing receiving dock operations to streamline workflow. Supported team members in maintaining safety standards during loading and unloading processes.
- Decreased inedible waste by paying attention to received product, watching date rotations making sure oldest product is getting used, controlling rework, and analyzing meat daily.
General Store Manager
Wingstop Restaurant
Lawton, OK - Tulsa, OK
03.2013 - 04.2018
- Established a positive work environment by fostering open communication and promoting teamwork among employees.
- Managed financial aspects of the store including budgeting, expense tracking, and payroll administration for optimal cost control.
- Optimized store layout to enhance customer flow and maximize revenue from merchandise displays.
- Resolved customer complaints effectively by addressing their concerns promptly while adhering to company policies.
- Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
- Conducted regular performance evaluations for team members, providing constructive feedback and guidance for professional development.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Increased customer satisfaction through exceptional service and well-trained, knowledgeable staff members.
- Maintained a clean, safe working environment compliant with all relevant health and safety regulations.
- Increased sales through clean and maintained environment, customer service, and fresh product.
General Store Manager
Sonics Drive In
White Oak, TX- Longview, TX- Edmond, OK- Wichita, KS
05.2003 - 2013
- Established a positive work environment by fostering open communication and promoting teamwork among employees.
- Optimized store layout to enhance customer flow and maximize revenue from merchandise displays.
- Resolved customer complaints effectively by addressing their concerns promptly while adhering to company policies.
- Increased customer satisfaction through exceptional service and well-trained, knowledgeable staff members.
- Maintained a clean, safe working environment compliant with all relevant health and safety regulations.
- Recruited trained, and supervised staff members, ensuring consistently high performance standards were met.
- Managed inventory control, cash control, and store opening and closing procedures.
- Increased sales through having a clean and maintained environment, customer service, and fresh product to customer satisfaction.
Education
High School Diploma -
Campus High School
Wichita, KS05-2007
Timeline
Team Leader Formulater, and Receiving.
Sigma/Bar-S
06.2018 - Current
General Store Manager
Wingstop Restaurant
03.2013 - 04.2018
General Store Manager
Sonics Drive In
05.2003 - 2013
High School Diploma -
Campus High School