Summary
Overview
Work History
Education
Skills
Timeline
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Chris DellaVecchio

Williamstown,NJ

Summary

Determined retail management professional offers strong sales and merchandising skills. Adaptable and familiar with changing customer needs, retail trends and new technologies. Excellent communication and excitement to create enjoyable shopping experience.

Overview

18
18
years of professional experience

Work History

Retail Associate Manager

T-Mobile
10.2014 - 12.2023
  • In the moment coaching done daily along with performance evaluations done biweekly
  • Assisted store manager in positioning key focuses of the company to the team and keeping the team motivated
  • Provided excellent customer service to retail locations with up to 4000 footsteps monthly
  • Maintained a strong relationship with the business team to close larger business accounts that couldn’t be handled in store
  • Observed and engaged in sales transactions to maximize opportunities with each customer
  • Monitored inventory levels to help reduce shrink and have the inventory needed for customers to walk out with everything the same day
  • Creating schedules that would meet the needs of the business while juggling employees’ personal needs
  • Helped promote several sales associates into management roles
  • Top performer in the district at a consistent level.
  • Conducted regular audits of store procedures to ensure compliance with company guidelines and industry regulations.
  • Supported staff development and goal attainment by focusing on skill development and job satisfaction.

Assistant Manager

Sprint
01.2006 - 06.2014
  • Worked in service and repair locations that would not only be responsible for reaching sales goals but also provide technical support for customers that had issues with their devices
  • Lead a team of up to 17 employees which consists of sales representatives and technicians
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.

Education

Bachelor of Science - Business

University of Phoenix
Online
04.2023

Skills

  • Sales Coaching
  • Effective communication
  • Computer literacy
  • Time management
  • Analytical thinking
  • Delegation and supervision
  • Adaptability and flexibility
  • Interpersonal skills
  • Conflict resolution
  • Problem solving
  • Sales strategy development
  • Multitasking abilities

Timeline

Retail Associate Manager

T-Mobile
10.2014 - 12.2023

Assistant Manager

Sprint
01.2006 - 06.2014

Bachelor of Science - Business

University of Phoenix
Chris DellaVecchio