Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Chris Dillon

Avon,IN

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience

Work History

F&I Manager

Asbury Automotive Group
04.2021 - Current
  • Improved customer satisfaction by effectively explaining financing options and ensuring a transparent process.
  • Enhanced dealership profitability through the successful sale of finance and insurance products.
  • Collaborated with sales team to maximize revenue opportunities while maintaining high levels of customer service.
  • Streamlined processes for loan applications, resulting in faster approvals and increased customer satisfaction.
  • Managed all aspects of contract preparation, ensuring accuracy and compliance with state regulations.

Sales Associate

Asbury Automotive Group
01.2017 - 04.2021
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.

Lot Attendant

Asbury Automotive Group
12.2013 - 07.2017
  • Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
  • Assisted with maintaining an organized and clean lot, contributing to a positive dealership appearance.
  • Improved vehicle security by regularly monitoring and reporting any suspicious activity on the premises.
  • Supported sales team with vehicle preparation, ensuring optimal presentation for potential buyers.
  • Adjusted vehicle placement on the lot based on seasonal promotions or special events, maximizing visibility and accessibility for potential buyers.
  • Answered questions and provided information about new vehicle technology.

Education

Bachelor of Arts - Graphic Design

Indiana State University
Terre Haute, IN
05.2016

Skills

  • Loan Origination
  • Customer Satisfaction
  • Professional Networking
  • Compliance Management
  • Customer service and assistance
  • Paperwork management
  • Insurance Products
  • Upselling skills
  • Product Education
  • Effective Communication
  • Customer service-focused
  • Adaptability

Affiliations

  • Eagle Scout

Timeline

F&I Manager

Asbury Automotive Group
04.2021 - Current

Sales Associate

Asbury Automotive Group
01.2017 - 04.2021

Lot Attendant

Asbury Automotive Group
12.2013 - 07.2017

Bachelor of Arts - Graphic Design

Indiana State University

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Chris Dillon