Chris Dohma
Yankton,SD
Summary
Results-driven Network Engineer with 10+ years in IT. Expertise in deploying and maintaining LAN and WAN infrastructure. Dedicated technology professional with strong track record of accurately conducting system repairs and troubleshooting.
Overview
9
9
years of professional experience
Work History
Network Engineer
University Of South Dakota
11.2021 - Current
- Design and deploy scalable network infrastructure for increased efficiency and reliability.
- Reduce downtime with proactive monitoring of network devices and rapid troubleshooting.
- Provide firewall and VPN management incident response.
- Maintain/troubleshoot VMware and backup environment
- Collaborate with cross-functional teams to successfully complete complex projects on time and within budget constraints
IT Infrastructure Manager
Mount Marty University
06.2021 - 11.2021
- Maintained and monitored backup and replication environments.
- Maintained network and system security.
- Performed as last level of escalation for server, phone, network and operating system issues.
- Maintained and monitored network, server, storage and telephony hardware.
- Managed help desk to provide excellence in support and customer service.
Systems Administrator
Mount Marty University
12.2017 - 05.2021
- Installed switches, wireless access points, and firewalls.
- Printer management.
- Helped implement new ERP system.
- Windows patch management.
- Provided access and controls to applications and data communications for the company.
- Evaluated computer operating systems, software, and hardware and communication requirements.
- Managed users, shares, and Group Policy Management for Active Directory.
IT Support Specialist
Mount Marty University
10.2015 - 11.2017
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
- Created help desk tickets and resolved desktop issues.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
IT Technician
XpertTeks
03.2015 - 09.2015
- Provided support for server/desktop hardware and software.
- Implemented auto patching and audit systems.
- Developed company websites and intranet solutions.
- Phone and remote support.
- Implemented ticket systems.
- Coordinated with all 3rd party software vendors for any new software implementation and also provided support for maintenance and troubleshooting.
Education
Associate of Applied Science - PC Support And Networking
Northeast Community College
Norfolk, NE05.2013
Skills
- Network infrastructure
- Infrastructure development
- Systems Administration
- VMware
- Cisco hardware & software
- Veeam Backups
- Windows server management
Timeline
Network Engineer
University Of South Dakota
11.2021 - Current
IT Infrastructure Manager
Mount Marty University
06.2021 - 11.2021
Systems Administrator
Mount Marty University
12.2017 - 05.2021
IT Support Specialist
Mount Marty University
10.2015 - 11.2017
IT Technician
XpertTeks
03.2015 - 09.2015
Associate of Applied Science - PC Support And Networking
Northeast Community College
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