Chris Dye
Summary
I am a results oriented, self motivated business leader passionate about about leading effective change through behavioral based management, data driven decision making, and strong community and vendor partnerships..
Overview
13
13
years of professional experience
Work History
Business Operations Manager
CarMax
Memphis, TN
06.2021 - Current
- Collaborate with Sales, Operations, Service, Merchandising, Logistics, and customer experience center to deliver an iconic customer experience.
- Manage a team of 15+ to deliver an accurate, friendly, and timely experience through all internal and external interactions of buying and selling a vehicle
- Develop associates through timely feedback, individual performance plans, performance management, and annual performance review process.
- Responsible for learning, teaching, and ensuring compliance with all local, state, and federal regulations
- Build and maintain relationships with state and local agencies and other vendors to conduct efficient business processes.
- Responsible for P&L management, regulatory compliance, and identifying trends to reduce operational waste
Executive Team Leader, GM and Food
Target
Olive Branch, MS
10.2017 - 05.2021
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Developed effective business plans to align strategic decisions with long-term objectives.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Developed and maintained effective relationships with vendors and suppliers to ensure timely deliveries, product availability, and strong execution of promotional programs.
Interim Store Manager
Kroger
Batesville, Mississippi, United States
04.2017 - 10.2017
- Utilize key tools and metrics (e.g., customer comments, operating statement, score card, etc.) to evaluate store performance, recognize trends, and analyze operations to effectively reduce shrink, maximize profits and exceed the customer’s expectations.
- Analyze and manage store staffing and scheduling using forecasting tools and performance reports in collaboration with department managers
- Ensure compliance with federal, state, and local laws and company policies.
- Promote and support strong relationships with local community organizations in the surrounding operating area.
- Develop forecasting and budgeting objectives with the store manager.
- Coach and develop a team of 100+ diverse associates to deliver a superior shopping experience and drive profitable sales.
- Coordinate operational procedures and use data for ordering, stocking, service, standards, shrink, and inventory management to support effective practices and maximize sales.
- Supervise and coach direct reports in the performance of their duties, complete performance reviews and provide feedback to direct reports.
Merchandising manager
Kroger
Southaven, MS
01.2015 - 04.2017
- Planned and coordinated the availability of products for advertising,promotion, and event selling purposes for a million plus weekly sales volume store
- Established strong vendor relationships to maintain and support the business.
- Manage replenishment cycle to maximize in stock position, sales, and profits.
- Anticipated consumer buying patterns to create a purchase and inventory plan.
- Monitored and analyzed sales records and trends
- Lead team of 200+ diverse associates in the planning, implementation and execution of merchandising initiatives to meet and exceed sales and profit goals.
- Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback.
- Promote and support strong relationships with local community organizations in the surrounding operating area.
- Analyze and respond to competitor activity within marketing area
Co manager
Kroger
Memphis, TN
05.2011 - 01.2015
- Utilize key tools and metrics (e.g., customer comments, operating statement, score card, etc.) to evaluate store performance, recognize trends, and analyze operations to effectively reduce shrink, maximize profits and exceed the customer’s expectations.
- Analyze and manage store staffing and scheduling using forecasting tools and performance reports in collaboration with department managers
- Ensure compliance with federal, state, and local laws and company policies.
- Promote and support strong relationships with local community organizations in the surrounding operating area.
- Develop forecasting and budgeting objectives with the store manager.
- Coordinate operational procedures and use data for ordering, stocking, service, standards, shrink, and inventory management to support effective practices and maximize sales.
- Supervise and coach direct reports in the performance of their duties, complete performance reviews and provide feedback to direct reports.
Education
Associate of Arts - Business administration
Itawamba community college
2011
Skills
- Vendor relations
- Order management
- Customer service-oriented
- Sales management
- Coaching
- Merchandise planning and execution
- Inventory management
- Excellent communication skills
- Budgeting/Forecasting
- Process improvement
- Safety best practices
- Personnel development
Timeline
Business Operations Manager
CarMax
06.2021 - Current
Executive Team Leader, GM and Food
Target
10.2017 - 05.2021
Interim Store Manager
Kroger
04.2017 - 10.2017
Merchandising manager
Kroger
01.2015 - 04.2017
Co manager
Kroger
05.2011 - 01.2015
Associate of Arts - Business administration
Itawamba community college
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