Leading a team
Chris Eads
Sales Professional
O'Fallon,MO
Summary
Profit-minded Sales Professional with demonstrated success driving sustained revenue by working and connecting with customers. Industrious sales professional with solid history of surpassing objectives by promoting products while demonstrating enhanced people skills. Talented at generating leads and closing high-volume sales. Achievements include expanding customer base and bringing in new sales revenue. Excellent customer service, research and conflict resolution skills. Flexible schedule and willingness to travel.
Overview
10
10
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work History
Sales Consultant
Lou Fusz Chevrolet
Saint Peters , MO
07.2022 - Current
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
- Answered telephone and email inquiries from potential customers.
- Completed registration paperwork and sales documentation.
- Drove team revenue totals by bringing in top sales numbers.
- Negotiated purchase prices and explained sales, warranty and optional products.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
Warehouse Material Handler
Nucor Steel
Trinity, AL
06.2017 - 07.2022
- Collaborated within team environment to coordinate and streamline warehouse processes.
- Maintained inventory by identifying, labeling and placing materials and supplies in stock.
- Identified, communicated and resolved issues to avoid disruptions in material movement.
- Verified inventory computations by comparing to physical counts and investigating discrepancies to adjust errors.
- Leveraged forklift, hand truck or electric dolly to move or stack materials.
- Operated material handling equipment to receive and ship freight.
- Located materials and supplies by pulling and verifying items on production orders.
- Observed safety procedures and practices to prevent injury.
- Operated trucks and tractors to move materials in warehouses and storage sites.
- Assigned tasks to movers, drivers and other staff to complete work on time.
- Worked closely with teammates to coordinate tasks and support safety.
- Accurately prepared shipping documentation such as shipment list.
- Strictly followed safety and quality protocols to protect workers and prevent damage to goods.
- Moved items using forklifts and similar hydraulic equipment.
Sales Representative Manager
AT&T Mobility
Decatur, AL
05.2013 - 06.2017
- Upsold customers by recommending accessories and promotions to increase revenue.
- Kept customers and other employees up-to-date on latest devices and technology by performing frequent product demonstrations.
- Tracked and recorded department inventory of products.
- Monitored entrances and exits to promote store safety and minimize product loss.
- Accepted and processed payments and purchases for new equipment using POS system.
- Increased monthly sales 120% by teaching sales team a process to follow from start to finish with each customer
- Activated both contract and pre-paid wireless phones for 50 customers per month by inserting new SIM cards and batteries, restoring content and establishing new payment accounts.
- Assisted customers in determining cellular phone needs by asking open-ended questions, clarifying advantages and disadvantages of each product and explaining products by ratings.
- Developed strong rapport with customers and created positive impression of business.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Service Advisor
Honda Of Jasper
Jasper, AL
04.2012 - 05.2013
- Maintained high customer satisfaction standards to meet or exceed targets.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Informed customers of service specials, completion times and service expenses to provide exemplary customer service.
- Documented problems and corrective actions to maintain records.
- Gave accurate quotes on needed repair work, fully educating customers on possible options and plans of action.
- Read and followed technical documentation to complete accurate repairs.
- Assessed vehicle maintenance status and completed needed service.
Education
High School Diploma -
Winfield High School
Winfield, AL 08.1998 - 05.2002
Bachelor of Science - Business Management And Marketing
DeVry University
Downers Grove, IL 08.2014 - 05.2018
Skills
Business Development
Product and service sales
Sales expertise
Customer Relations
Problem solving strength
Revenue Generation
Interpersonal communication skills
Staff Training
Retention strategies
Lead Generation
Lead prospecting
Network development
Sales and marketing strategies
Analytical problem solver
Solution selling
Sales processes
Accomplished manager
New Business Development
Coaching and mentoring
Accomplishments
- Managed 80-100 opportunities per month.
- Ranked #1 in location for 2 years out of 2 years.
- Most 5 Star Google reviews for the company
- Mark of Excellence Award winner with Chevrolet in first year.
- Awarded “Employee of the Month” in 2020, 2021, and 2022.
- Exceeded monthly quota 17 times in 2 years
Certification
CPSP - Certified Professional Sales Person
Interests
Exceeding Sales Goals
Continuous Personal Growth
Timeline
Sales Consultant
Lou Fusz Chevrolet
07.2022 - Current
Warehouse Material Handler
Nucor Steel
06.2017 - 07.2022
Bachelor of Science - Business Management And Marketing
DeVry University
08.2014 - 05.2018
Sales Representative Manager
AT&T Mobility
05.2013 - 06.2017
Service Advisor
Honda Of Jasper
04.2012 - 05.2013
High School Diploma -
Winfield High School
08.1998 - 05.2002