Summary
Overview
Work History
Education
Skills
Strengths
Accomplishments
Certification
Volunteer
Timeline
Generic

Chris Eddy

Lago Vista,TX

Summary

I am a sales professional with 14 years of experience in sales and operations in the technology industry. Throughout my career, I have developed a proven track record for driving results by focusing on the critical few priorities that drive the biggest impact to the business. I have an excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements through process evolution.

My skill set includes physical datacenter and EUC (end-user-compute), networking connectivity, security, to the edge with IOT (Internet of things). I can also navigate cloud conversations, including migrations or implementation of hybrid and cloud native environments.

I also bring experience in indirect channel processes, selling to both end-users for IT and OEM customers for resell.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Digital Sales Account Manager

VMware
07.2022 - Current

VMware is a provider of multi-cloud services for all apps, enabling digital innovation with enterprise control.

As the Commercial Account Manager (CAM) for Connecticut in the Commercial organization at VMware, my focus is on developing key accounts. I am responsible for increasing sales volumes through a variety of new customer acquisition activities, partnership development, and exceptional customer support.

  • Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors.
  • Analyzed client needs and identified VMware solutions to help customer accelerate their digital transformation
  • 147% overall attainment 1st half in role, 108% avg overall

Director of Business Development

BlueCats
02.2022 - 03.2022

BlueCats, an industry leader in RTLS (Real Time Location Solutions) for nearly a decade, uses digital awareness to increase safety and productivity in businesses. BlueCats is a provider of comprehensive IoT solutions, for which all hardware, software, integration and deployment is built and managed in-house.

As the Director of Business Development, I report to the VP of Sales and Marketing with the following responsibilities...

  • Targeting and acquiring new clients.
  • Increasing sales volumes through various new customer acquisition activities, partnership development, exceptional customer support and utilization of IOT, PC, Server and Storage equipment.
  • Grow existing account base and brand awareness in North America

Director of Business Development

CCIntegration
07.2019 - 12.2021

CCIntegration is a systems integrator providing OEM's and Software companies a partner who can design, manufacture, support and globally fulfill their system platform-based products.

CCI exclusively focuses on supporting a complete outsourcing model for the client, so they never have to touch the hardware, logistics or service issues involving the deployed product.

As The Director of Business Development, I reported to the VP of Sales with the following responsibilities.

  • Targeting and acquiring new clients for the company. Target verticals - Cyber Security, Healthcare, IOT, Security & Surveillance, and Entertainment.
  • Increasing sales volumes through various new customer acquisition activities, partnership development, exceptional customer support and utilization of PC Server and Storage equipment integration knowledge.
  • Grew existing account base 180% YOY 2019-2021

Sales Account Manager IV - OEM IOT

Dell Technologies
01.2019 - 05.2019

This role was a Sales and Operations role supporting the IOT 'internet-of-things' group within the OEM organization at Dell. My contributions primarily were operations focused, helping our overlay sales team coordinate sales and operations synergies with core account team.

  • Created cross-functional alignment and synergy with IOT North Americas business unit and core sales teams by removing and automating inefficient processes.
  • Deep understand of channel processes and rules of engagement.
  • Grew quota attainments 15% and achieved 103% performance attainment on $4.5 million book of business.

Sales Account Manager III - OEM

Dell/EMC
12.2016 - 01.2019

This is an individual contributor inside sales role focused on selling to OEM commercial class customers who create purpose-built solutions powered by Dell hardware for resell.

  • Focus on selling integration, warehousing/fulfillment, and 'after-point-of-sale' services.
  • Deep understand of channel processes and rules of engagement.
  • 126% quota attainment during this role with avg $8 million book of business annually.

Sales Manager

Dell
01.2014 - 12.2016

Dell Inc. is an American technology company that develops, sells, repairs, and supports computers and related products and services.

This is a sales leadership role focused on driving the overall strategy and execution of a team to achieve revenue, unit, and margin commitments.

  • Identified, hired and trained 15 highly-qualified staff by teaching best practices, procedures and sales strategies
  • Developed and implemented comprehensive salesperson training programs
  • Achieved 101% performance attainment to $32 million book of business with new-hire team

Sales Coach - Consumer Sales

Dell
01.2012 - 01.2014

Dell Inc. is an American technology company that develops, sells, repairs, and supports computers and related products and services.

This is a sales leadership role focused on coaching individual sellers to sell Consumer grade laptops, desktops, and peripherals to Consumer class customers in an in-bound call center environment.

  • Trained and coached teams of 20 sales professionals focused on inbound Consumer sales for North America
  • Communicated regularly with territory managers and regional directors for support and strategic planning for accounts
  • Grew $13.5 mil book of business with 115% performance attainment to quota

Inside Sales Representative II

Dell
11.2010 - 01.2012

Dell Inc. is an American technology company that develops, sells, repairs, and supports computers and related products and services.

This is a sales role focused on selling Consumer grade laptops, desktops, and peripherals to Consumer class customers in an in-bound call center environment.

  • Determined needs, delivered solutions, overcame objections, and established fair pricing structures through consultative selling skills
  • Utilized digital and telephone approaches to generate and close sales leads
  • Ranked 1 out of 255 sales representatives in Consumer Sales and earned Sales Representative of The Year award. Selected to host Michael Dell to Consumer Small Business for annual customer call.

Store Manager

Subway
02.2009 - 11.2010

Subway is an American multinational fast food restaurant franchise that specializes in submarine sandwiches (subs), wraps, salads, and drinks.

As the store manager, I led a team of 16 individual contributors, 2 shift leads, and 1 assistant manager, with the goal of driving overall sales revenues and profit margins.

  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
  • Scheduled and led weekly store meetings to discuss sales promotions, new inventory, callout's, and Q&A
  • Completed weekly/monthly/quarterly/annual profit and loss performance report reviews
  • Boosted both revenue and margins 20% YOY, set store sales records and was featured in Subways internal news insider as top outstanding manager in Austin for 2009.

Education

Some College (No Degree) - Education

Texas State University
San Marcos, TX

High School Diploma - undefined

Tivy High School
Kerrville, TX
2006

Skills

  • B2B/B2C Sales
  • Direct/Indirect Sales
  • Sales operations
  • Business development
  • Leadership and managerial
  • Coaching and mentoring
  • Talent acquisition / development
  • Communication
  • Partner processes
  • Partner rules of engagement
  • Security and Surveillance
  • Consumer & Enterprise class compute
  • IOT
  • Multi-Cloud
  • Cloud
  • End-user-compute

Strengths

  • Simplify
  • Collaborate
  • Accomplished Leader
  • Creating vision
  • Driving collaborative synergies
  • Strong interpersonal skills
  • Empower and delegate

Accomplishments

  • Recognition for team feedback in annual Tell Dell survey scores as ISM, top 2% within Dell globally
  • Developed and deployed numerous successful programs, outside of the scope of responsibilities of role
  • 6 circle of excellence awards, awarded quarterly, as an individual contributor in sales
  • Selected as rep of the year and was invited to host calls with Michael Dell

Certification

  • Foundations of leadership
  • Capstone Workshop for leadership
  • Performance improvement-MGMT8002
  • Hiring Process – MGMT8003
  • Compensation – MGMT8004

Volunteer

40+ hours contributed in 2023:


  • Lago Vista Youth Football (Board memeber / Coach)
  • Lago Vista Youth Soccer (Coach)
  • Central Texas Food Bank (floor worker)

Timeline

Digital Sales Account Manager

VMware
07.2022 - Current

Director of Business Development

BlueCats
02.2022 - 03.2022

Director of Business Development

CCIntegration
07.2019 - 12.2021

Sales Account Manager IV - OEM IOT

Dell Technologies
01.2019 - 05.2019

Sales Account Manager III - OEM

Dell/EMC
12.2016 - 01.2019

Sales Manager

Dell
01.2014 - 12.2016

Sales Coach - Consumer Sales

Dell
01.2012 - 01.2014

Inside Sales Representative II

Dell
11.2010 - 01.2012

Store Manager

Subway
02.2009 - 11.2010

Some College (No Degree) - Education

Texas State University

High School Diploma - undefined

Tivy High School
Chris Eddy