Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chris Ehrecke

St. Petersburg,FL

Summary

Throughout my career I've always been client focused. I learned all facets of the business and proprietary computer system. This allowed me to educate team members to be the best at reaching goals with the client in mind

My experience has allowed me to meet with all levels of the company, from leadership to the lower level team members. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Proactive and meticulous [Job Title] with over [Number] years of experience in [Type] industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.

Overview

12
12
years of professional experience

Work History

Senior Manager, Payment Operations

Zelis Payments
04.2012 - Current
  • Achieved operational excellence by streamlining processes and implementing best practices.
  • Improved team performance by providing comprehensive training and fostering a collaborative work environment.
  • Increased customer satisfaction with timely project deliveries and seamless communication.
  • Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
  • Mentored junior staff members for skill development and career progression within the organization.
  • Demonstrated exceptional adaptability in navigating complex situations or rapidly changing environments with ease.
  • Recommended and implemented successful strategies to maximize revenue.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Education

60 Hours Towards Degree -

Blackhawk Junior College
Moline, IL

Skills

Strive to have staff achieve resolution that met or exceeded client expectations

Mentor staff through training opportunities that allowed staff to maximize productivity

Microsoft Suite of Products

Mid level experience with Ling Pad

Utilized Jira and Sales Force ticketing systems

Collaborated with multiple departments to solve problems

Timeline

Senior Manager, Payment Operations

Zelis Payments
04.2012 - Current

60 Hours Towards Degree -

Blackhawk Junior College
Chris Ehrecke