Chris Elliott
Green Bay,WI
Summary
Professional in the field since 1997, spending 9 years as a consultant and 17 as a full-time employee. I am an experienced Project Manager with expertise in change management tools and techniques. I successfully manage project implementations for technology, process and organizational structure changes with budgets from $100K to $42M. I develop and implement change management plans to assist organizations in adopting structure, process and system changes using CAP and ADKAR methodologies. My desire is to be part of a people-focused organization where I can continue to leverage and develop leadership skills in others and myself.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Technical Project Manager
CONNECT Auto and Home
04.2015 - Current
- Contract-to-hire position moved to full-time after 6 months
- Manage telephony and infrastructure projects with budgets from $30,000 to over $3M
- Lead the vendor search and RFP process for the Telephony components of a major project to decouple from one organization and integrate to another after the sale of our company
- Managed the move from a legacy telephony system to a new solution
- Diversity, Equity and Inclusion efforts leader.
Project Manager (Contractor)
Kimberly Clark
09.2013 - 03.2015
- Managed a Web Experience Management project with a budget over $3.5M
- Lead the vendor search and RFP process for software solution and system integrator consulting services for the Global eCommerce project
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Monitored project performance to identify areas of improvement and make adjustments.
Project Manager (Contractor)
Associated Bank
05.2012 - 09.2013
- Managed the vendor analysis and selection process for IVR (Interactive Voice Response) / CTI (Computer Telephony Integration) solution
- Implemented the Incentive Management system and Job Description Software as a SaaS
- Collaborated with business sponsor to conduct vendor analysis and selection for full HRIS deployment
Managing Director (Contractor)
About Me International
10.2009 - 08.2011
- Developed and implemented culture change and leadership development programs for customers
- Managed and responsible for a system development project for a web-based communication tool with $300K budget
- Managed and responsible for the business development plan, risk management and budget
- Assisted with and responsible for the development of the market awareness plan
Project Manager / Program Coordinator (Contractor)
Plan Administrators, Inc.
01.2007 - 01.2008
- Managed initiation, planning and design phases for the acquisition of CRM (Customer Relationship Management) and PRM (Partner Relationship Management) systems, including telephony, contact management, and partner relationship management through web portal
- Developed vendor analysis, Request for Proposal (RFP) and business case
- Managed and responsible for developing and implementing internal change management plans including communication, training and reinforcement plans
Program Manager / Business Transformation Partner
Schneider National
01.1997 - 01.2007
- Coordinated business, technical and security teams through all phases of strategic implementation of projects
- Developed vision and strategy, set objectives, designed timelines, managed risk, scope, schedule and resources to ensure timely completion of tasks with a $42M budget
- Managed business program deployment of Siebel CRM technology and processes including Customer Master, Contact Diary and Sales Force Automation
- Received recognition on implementation from a customer in July 2003 article for Traffic World
- Achieved certification in Change Acceleration Process methodology (CAP) and used this training in several projects.
Education
Bachelor of Business Administration - Finance -
University of Wisconsin - Oshkosh
Oshkosh, WI01.1989
Skills
- Project Management
- Request for Proposal (RFP)
- Strategic Planning
- Leadership Development
- Financial Analysis
- Vendor Management
- Recruiting
- Change Management
- Agile and Waterfall Methods
Certification
- Certified AWS Practitioner
- Situational Self Leadership
- Certified Leadership Coach
System Experience
Telephony Infrastructure
Workforce Management (WFM)
Human Resources Information Systems (HRIS)
Customer Relationship Management (CRM)
Amazon Web Services (AWS)
Quality Assurance Systems
Talent Management and Succession
Timeline
Technical Project Manager
CONNECT Auto and Home
04.2015 - Current
Project Manager (Contractor)
Kimberly Clark
09.2013 - 03.2015
Project Manager (Contractor)
Associated Bank
05.2012 - 09.2013
Managing Director (Contractor)
About Me International
10.2009 - 08.2011
Project Manager / Program Coordinator (Contractor)
Plan Administrators, Inc.
01.2007 - 01.2008
Program Manager / Business Transformation Partner
Schneider National
01.1997 - 01.2007
Bachelor of Business Administration - Finance -
University of Wisconsin - Oshkosh
- Certified AWS Practitioner
- Situational Self Leadership
- Certified Leadership Coach
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