CHRIS EMMANUEL NNAWUBA
Lake Charles,LA
Summary
Motivated and detail-oriented Master's student in Business Administration and Business Management at McNeese State University, graduating in May. Strong foundation in economics, business management, and digital marketing, with hands-on experience in academic research, production management, and customer service. Holds multiple industry certifications in digital marketing and analytics, complemented by proficiency in Microsoft tools. Passionate about leveraging analytical and strategic skills to drive business growth and operational efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Volunteer
Front Desk Position
07.2024 - Current
- Provided exceptional customer service by assisting guests with reservations, check-ins, and inquiries.
- Solved administrative and customer service issues with knowledgeable assistance and friendly support.
- Created a welcoming atmosphere for visitors by maintaining a clean and organized reception area.
- Greeted guests warmly upon arrival, creating a positive first impression of the organization.
- Handled customer complaints professionally, ensuring satisfactory resolution.
- Coordinated with maintenance staff to ensure cleanliness and hygiene standards were met in the lobby area.
Graduate Assistant
McNeese
08.2023 - Current
- Data collection and analysis: Collecting data or managing data Preparing reports, publications, manuscripts, or presentations
- Managed multiple tasks simultaneously while meeting deadlines under pressure
- Conducted research on various topics to aid in curriculum development
- Completed duties by the professor's request.
- Conducted data analysis and prepared reports for faculty research projects.
Production Assistant
Royal Root FM
02.2022 - 02.2023
- Company Overview: (Ibadan, Nigeria)
- Promoted awareness and provided marketing services to help business owners expand their clientele
- Ensured songs are censored before broadcast, and voiceovers are recorded for other production employees
- Maintained a clean work environment at all times
- Kept records of daily production activities
- Content Strategist and Customer Support
- (Ibadan, Nigeria)
Education
Master of Business Administration - BUSINESS ADMINISTRATION
McNeese State University
Lake Charles, LA05-2025
Bachelor of Science - ECONOMICS
Bowen University
Nigeria08.2021
Skills
- Customer Service
- Digital Marketing
- Leadership
- Communication
- Teamwork
- Microsoft Office Packages
- Schedule Coordination
- Student Assistance
- Record preparation
- Telephone and email etiquette
- Customer service
- Data entry
Certification
- Google Analytics certification
- Google Ads- measurements certification
- INBOUND social media certified
- INBOUND Marketing
Personal Information
Nationality: Nigerian
Timeline
Volunteer
Front Desk Position
07.2024 - Current
Graduate Assistant
McNeese
08.2023 - Current
Production Assistant
Royal Root FM
02.2022 - 02.2023
Master of Business Administration - BUSINESS ADMINISTRATION
McNeese State University
Bachelor of Science - ECONOMICS
Bowen University
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