Chris Epps
Moreno Valley,CA
Summary
Reliable and upbeat individual successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Vehicle Patrol Security Officer
Allied Universal Security Services
11.2022 - 05.2023
- Wrote detailed reports for management
- Conducted surveillance to detect suspicious activity.
- Responded to emergency calls relayed from dispatcher or supervisors and communicated situation details to other officers.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Janitor
Russell's Janitorial
08.2021 - 12.2022
- Maintained clean and comfortable environments in a church, school, and daycare center by vacuuming, cleaning windows, and dusting.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Checked in and stocked inventory throughout facility.
- Performed daily facility checklists for cleaning floors.
Warehouse Security Guard
Allied Universal Security Services
10.2021 - 11.2022
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
Sales Associate
Burlington Coat Factory
08.2021 - 09.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about products and services.
Warehouse Worker
Zara Warehouse
02.2021 - 08.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Performed general housekeeping and cleaning tasks.
- Worked fast to meet assigned daily picking quotas.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Conducted periodic inventory audits to verify accuracy.
Bagger/Customer Service Representative
DECA Commissary
07.2018 - 01.2021
- Worked together with cashiers to guarantee customer satisfaction.
- Retrieved grocery carts and baskets from lot and various site locations.
- Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
- Maintained customer satisfaction by assisting with carrying out goods.
- Greeted guests entering and exiting store to foster customer satisfaction.
Education
High School Diploma -
Innovation High School
Moreno Valley, CA06.2019
Skills
- Report Writing
- Surveillance
- Security Guard License
- Punctual and Dependable
- Customer Service
- Teamwork and Collaboration
- Product Knowledge
- Effective Multitasking
- Strong Work Ethic
- Time Management
- Communication
Certification
Guard Card
Timeline
Vehicle Patrol Security Officer
Allied Universal Security Services
11.2022 - 05.2023
Warehouse Security Guard
Allied Universal Security Services
10.2021 - 11.2022
Janitor
Russell's Janitorial
08.2021 - 12.2022
Sales Associate
Burlington Coat Factory
08.2021 - 09.2021
Warehouse Worker
Zara Warehouse
02.2021 - 08.2021
Bagger/Customer Service Representative
DECA Commissary
07.2018 - 01.2021
High School Diploma -
Innovation High School
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