CHRIS ERWIN
Aledo,TX
Summary
Dynamic Client support manager with over 10 years of experience in the Mortgage industry and sales driven and highly self motivated in developing lasting relationships with buyers, real estate professionals, title companies and other 3rd party transactions with a sales driven mentality in mind. Effective communication is the foundation of customer and sales relationship,,
Overview
16
16
years of professional experience
Work History
EXECUTIVE MORTGAGE LOAN OFFICER
CANOPY MORTGAGE
Aledo, TX
01.2023 - Current
- Collecting information from clients and getting them in homes. Relationship Building with Realtors, Title Companies Etc. Managing my “own” Team of Underwriters processors and closers.
- Developed and implemented strategic mortgage solutions to enhance client satisfaction and retention.
- Led cross-functional teams to streamline loan processing procedures, reducing turnaround times.
- Analyzed market trends to inform product development and expansion strategies for home financing options.
- Established relationships with real estate professionals to promote referral networks for new business opportunities.
- Conducted risk assessments to identify potential improvements in underwriting processes and policy adherence.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
EXECUTIVE MORTGAGE LOAN OFFICER
SUN WEST MORTGAGE COMPANY
08.2020 - 12.2022
- Day to day operations of a Loan Officer. Pre-qualifying clients on Loan programs and getting homes. Financial responsibilities within specialized guidelines. Understanding Contracts/Managing 3rd party relationships Executive Loan Officer 10+years State licensed
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Located bottlenecks to streamline existing processes.
- Drove significant growth in annual revenue by identifying and penetrating new market segments.
EXECUTIVE LOAN OFFICER
HIGHLANDS MORTGAGE
FORT WORTH TEXAS
01.2016 - 08.2021
- Managed relationships with external partners, fostering collaboration to enhance service delivery and product offerings.
- Negotiated high-value contracts with key suppliers, reducing material costs and improving profit margins.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Interacted well with customers to build connections and nurture relationships.
OUTSIDE SALES
RAM TOOL & SUPPLY COMPANY
FORTWORTH TEXAS
01.2010 - 03.2016
- Supported outside sales representatives as needed during complex negotiations or high-priority client engagements.
- Qualified leads and set up customer appointments for outside sales team.
- Establishing new and maintaining customer accounts
- Negotiate pricing of tools and products to complete specific jobs for construction products
- Maintain a profitable revenue through customer sales negotiations.
- Boosted sales performance by developing and implementing strategic outside sales plans.
- Increased sales through effective product display strategies and upselling techniques.
Education
High School Diploma -
Newton ISD
01-1992
Agribusiness
Stephen F Austin University
01-1997
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Angelina Jr. College
01-1995
Skills
- Attention to detail
- Management skills
- Exceptionally dedicated
- Computer Knowledgeable
- Extremely personable
- Decision making skills
- Non-judgmental
- Very efficient
- Time management
- National/State Licensed
- Clean Background
- Customer-oriented
- Customer relations
- Administrative skills
- Problem resolution
- Motivation
Timeline
EXECUTIVE MORTGAGE LOAN OFFICER
CANOPY MORTGAGE
01.2023 - Current
EXECUTIVE MORTGAGE LOAN OFFICER
SUN WEST MORTGAGE COMPANY
08.2020 - 12.2022
EXECUTIVE LOAN OFFICER
HIGHLANDS MORTGAGE
01.2016 - 08.2021
OUTSIDE SALES
RAM TOOL & SUPPLY COMPANY
01.2010 - 03.2016
Agribusiness
Stephen F Austin University
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Angelina Jr. College
High School Diploma -
Newton ISD