Chris Evans
Everett,Washington
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Experienced with managing overdue accounts and resolving payment disputes efficiently. Utilizes negotiation techniques and persuasive communication to secure payments. Track record of maintaining accurate records and collaborating with teams to meet collection targets.
Overview
22
22
years of professional experience
Work History
Estate Manager
David R Evans and Associates
09.2021 - 08.2024
- Maintained utmost discretion when dealing with sensitive information related to clients'' personal lives or business matters.
- Oversaw daily operations of the estate, maintaining a well-organized environment conducive to comfort and productivity.
- Established strong relationships with vendors and contractors, resulting in improved service quality for the estate.
- Conducted regular property inspections, identifying potential issues and arranging appropriate solutions promptly.
Center Manager
Advance America
09.2016 - 07.2022
- Oversaw the recruitment, hiring, and onboarding processes to ensure a skilled workforce capable of meeting center objectives.
- Checked facility, employee work and service levels to maintain compliance with company and industry standards.
- Established performance metrics and conducted regular evaluations to identify areas for improvement and drive continuous growth.
- Promoted a culture of teamwork through effective leadership, open communication channels, and regular team-building activities.
- Daily collections 60-80 calls
Assistant Manager
Rita Aid
01.2007 - 08.2015
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Center Manager
Uhaul Moving And Storage
05.2002 - 02.2006
- Oversaw the recruitment, hiring, and onboarding processes to ensure a skilled workforce capable of meeting center objectives.
- Checked facility, employee work and service levels to maintain compliance with company and industry standards.
- Successfully resolved client concerns by actively listening to their needs and proposing viable solutions that met their expectations.
- Introduced various initiatives aimed at improving employee engagement levels within the workplace which led to reduced turnover rates amongst staff members.
- Coordinated events and promotions at the center, generating increased foot traffic and sales revenue through targeted marketing efforts.
- Collections
Education
Associate of Arts - Business
Wenatchee Valley
Wenatchee, WA06-1989
Skills
- Staff supervision and training
- Property management
- Maintenance scheduling
- Inventory tracking
- Staff oversight
- Customer service
- Time management
- Multitasking
- Collections
Timeline
Estate Manager
David R Evans and Associates
09.2021 - 08.2024
Center Manager
Advance America
09.2016 - 07.2022
Assistant Manager
Rita Aid
01.2007 - 08.2015
Center Manager
Uhaul Moving And Storage
05.2002 - 02.2006
Associate of Arts - Business
Wenatchee Valley
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