Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chris Evans

Saint Louis,MO

Summary

Results-driven Director of eCommerce and Retail Manager with 10+ years of experience leading teams, enhancing customer experiences, and driving revenue growth. Skilled in e-commerce content strategy, inventory management, and brand development across digital and in-store channels digital and brick-and-mortar channels.

Overview

10
10
years of professional experience

Work History

Co-Owner, Director of eCommerce and Website Content

GB Fly Shop
01.2018 - Current
  • Directed eCommerce operations, including website content creation, inventory management, and product updates to ensure accuracy, efficiency, and competitiveness.
  • Led digital marketing initiatives across email, social media, and online channels, increasing sales by 20% and strengthening brand engagement.
  • Implemented inventory management systems, improving accuracy and reducing overhead costs.
  • Delivered exceptional customer service by resolving issues promptly and fostering long-term loyalty.

Retail Manager

Sole & Blues/Sole Comfort
01.2015 - 01.2018
  • Delivered excellent customer service while managing staff performance, training, and team development at both stores.
  • Oversaw inventory, cash handling, and daily operations to ensure accuracy and efficiency.
  • Increased customer engagement by 15% through strategic social media efforts and optimized staff scheduling.
  • Coordinated promotional events to drive foot traffic and increase brand visibility.
  • Performed accurate data entry of customer information, orders, and inventory records, maintaining up-to-date and organized digital files.
  • Answered and directed incoming phone calls, providing professional and courteous assistance to customers, vendors, and team members.

Education

License -

Aesthetican International School of Beauty
01.2008

High school diploma -

Newberg High School
Newberg, OR
06.1989

Skills

  • Small business management
  • E-commerce strategy development
  • Effective communication
  • Detail-oriented data management
  • Problem-solving skills
  • Effective time management
  • Team leadership
  • Inventory management
  • Customer engagement

Timeline

Co-Owner, Director of eCommerce and Website Content

GB Fly Shop
01.2018 - Current

Retail Manager

Sole & Blues/Sole Comfort
01.2015 - 01.2018

License -

Aesthetican International School of Beauty

High school diploma -

Newberg High School