Chris Fahnestock
Cary,NC
Summary
Dynamic leader with a proven track record of delivering innovative solutions in fast-paced business environments. Known for embracing challenges and fostering accountability while consistently demonstrating an exemplary work ethic that drives both personal and organizational success. Strong foundation in management, supported by a Bachelor of Business Administration, complements extensive real-world experience in civilian and military roles. Committed to continuous process refinement and improvement, ensuring optimal outcomes for teams and projects.
Overview
15
15
years of professional experience
Work History
Production and Event Manager
Bassbunny Productions
06.2019 - Current
- Resource coordination for small scale projects
- Create project plans to meet stakeholder and customer needs, within budget and time constraints on deliverable outcomes
- Accountability for project results
- Define project responsibilities with customer to ensure scope and objectives are understood across project members
- Review completed projects to identify and improve deficiencies, implement cost saving initiatives, standardize best practices that can be scaled for larger projects
- Assist project members with friction points to ensure critical path tasks are completed on time
- Streamlined event planning processes by implementing efficient project management strategies.
Entertainment and AV/Production Manager
Live Hospitality and Entertainment
05.2023 - 03.2025
- Hire, supervise and develop entertainment staff of 10-15, providing elevated guest experience in three separate entertainment concepts within a single 27,000 sq ft building
- Maintain, repair and operate $1.5 million of AV equipment including a 42 ft LED wall and DJ experiences
- Research, book and coordinate with artists and agencies to provide seamless live music and DJ experiences
- Interact with guests to refine and develop multi-layered activations based on feedback
- Coordinate with private sales team to facilitate AV and entertainment requests from private event clients for events ranging from $2500 engagement parties to $50,000+ corporate whole venue buyouts
- Integrate with marketing and sales development teams to help drive sales through announcements, displayed ad media and off site activations
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
Project Manager
Paragon Services
07.2022 - 03.2023
- Oversight on multi-family housing renovations and capital expenditure projects for 750+ units across 8 properties, totaling around 5 million in annual revenue for the organization
- Coordinate with vendors, contractors and property management representatives to ensure timely completion of projects within scope of work and at or under budget
- Perform initial evaluation and walkthrough with clients in order to provide estimates for proposed projects
- Provide timely updates to stakeholders and Director of Operations in order to keep project within scope and within contracted budget
Final Mile Delivery Specialist/ Third Party Contractor
XPO Logistics
06.2019 - 07.2022
- Deliver, Install and Service products for multiple contracts (Peloton, Electrolux, Samsung, Serta, Casper INC, Simmons Bedding, Purple Mattresses, Amazon, Home Depot) ensuring contractual obligations are met and ensuring consistent brand image
- Resolved customer complaints professionally, demonstrating empathy while finding solutions that met their expectations.
- Enhanced customer satisfaction by providing timely and accurate deliveries, maintaining a friendly demeanor.
- Adapted to changing schedules or routes as needed, demonstrating flexibility in meeting client needs under tight deadlines.
- Provided exceptional customer service through clear communication with clients regarding delivery times and special requests.
- Maintained strict adherence to delivery schedules, ensuring punctuality and reliability in meeting customer expectations.
- Documented all delivery transactions accurately, contributing to efficient inventory management practices.
Project Resource Planner and Event Manager
Neon Music Festivals
06.2015 - 09.2021
- Coordination of project assets and timelines
- Define project scope and responsibilities for project members
- Risk management throughout life cycle of several projects, identifying the critical path tasks and drafting risk management plans and procedures
- Weekly communication with customer to ensure visibility and satisfactory milestone completion
- Budget Tracking and Monitoring with established metrics and milestones
- Review and improve project processes to establish best practices for future projects
Parts Manager
Caliber Collision Centers
01.2019 - 05.2019
- Responsible for receiving and organizing delivery of parts to facilitate and expedite technician repairs
- Returned unnecessary parts and receive credits from vendors to balance the monthly parts budget
- Assist with customer relations during heavy operations
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
Part Time Local Sort Supervisor
UPS
03.2017 - 06.2018
- Supervision and training of 25 direct report employees
- System Administrator for several logistics and administrative computer systems
- Supervision of Saturday Air Sort and Delivery operations outside of normal scope of responsibility, consisting of 10 drivers on average up to 25 drivers during the 2017 Peak season
- Prepared and implemented Daily Operating Plans
- Supervised, maintained, and refined the implementation of organizational initiatives
- Coordinated inter-department communications to improve service and productivity goals for the center
- Maintained employee records and payroll timecards for 25 direct report employees
Fire Support Specialist
US Army
08.2010 - 09.2016
- Directly accountable for $1.5 million of organizational assets, responsible for zero loss or damage over an 18-month period while conducting multiple training exercises
- Promoted to supervisory position after 2 years' time in service
- Consistently earned promote ahead of peers designation on quarterly efficiency reports
- Mentored and trained 20 employees in their tasks and responsibilities, ensuring career advancement for subordinates and overall organization improvement
- Consistently exceeded training objectives during multiple dynamic operations involving multiple organizations
- Tenure as subject matter expert in the synergistic implementation of technical digital systems into a previously analog system.
- Mentored junior employees resulting in 100% rate of job retention
- Manager of multiple, multi-service assets, integrating those assets in a highly dynamic and fluid environment
- Designated honor graduate for two consecutive training courses in competition with approximately 50 other participants
Education
Bachelors - Business Administration with Management focus
Strayer University
Washington, DC06.2022
Skills
- Project Management
- Resource Coordination
- Process Improvement
- Reporting
- Vendor Relationship Management
- Negotiations
- Team Development
- Personnel Management
- Resource Management
- Communications Coordinator
- Customer Service
- Inventory Management
- Organizational Leadership
- Guest relations
- Team leadership and supervision
- On-site execution
- Schedule management
Timeline
Entertainment and AV/Production Manager
Live Hospitality and Entertainment
05.2023 - 03.2025
Project Manager
Paragon Services
07.2022 - 03.2023
Production and Event Manager
Bassbunny Productions
06.2019 - Current
Final Mile Delivery Specialist/ Third Party Contractor
XPO Logistics
06.2019 - 07.2022
Parts Manager
Caliber Collision Centers
01.2019 - 05.2019
Part Time Local Sort Supervisor
UPS
03.2017 - 06.2018
Project Resource Planner and Event Manager
Neon Music Festivals
06.2015 - 09.2021
Fire Support Specialist
US Army
08.2010 - 09.2016
Bachelors - Business Administration with Management focus
Strayer University
Similar Profiles
Eve PourcelEve Pourcel
Scénariste at 4.21 productions, Label Anim, Caribara productions, Technicolor animation productionsScénariste at 4.21 productions, Label Anim, Caribara productions, Technicolor animation productions
Susan HullSusan Hull
Television Producer at Circus Dog Productions - Pietown ProductionsTelevision Producer at Circus Dog Productions - Pietown Productions
Colette PostaerColette Postaer
Costume Production Designer at Which Witch Productions (multiple productions)Costume Production Designer at Which Witch Productions (multiple productions)
Dana GilesDana Giles
Service Technician at United Site ServicesService Technician at United Site Services
Dillon MarrDillon Marr
General Manager - North Carolina at Secure Parking USAGeneral Manager - North Carolina at Secure Parking USA