Summary
Overview
Work History
Education
Skills
Timeline
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Chris Fazio

Deerfield Beach,Florida

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

10
10
years of professional experience

Work History

Permit Technician

Calvin, Giordano & Associates
06.2023 - Current
  • Assisted in reviewing permit applications for compliance with local regulations.
  • Supported the processing of construction permits
  • Maintained organized records of submitted permits and supporting documents.
  • Collaborated with team members to streamline the permitting workflow process.
  • Improved permit processing efficiency by streamlining application procedures and documentation requirements.
  • Expedited urgent permit requests by prioritizing tasks and working closely with colleagues to ensure timely approvals.
  • Participated in training sessions to stay current on industry trends, best practices, and changes in code requirements.
  • Ensured accurate permit issuance by thoroughly reviewing applications and identifying any missing or incomplete information.
  • Handled large volumes of incoming inquiries via phone calls, emails, or walk-in appointments professionally while managing competing demands on time effectively.
  • Developed strong relationships with contractors, architects, engineers, property owners ensuring smooth workflows throughout the permit process.
  • Provided exceptional customer service by assisting applicants in navigating the permitting process, answering questions, and offering solutions to potential issues.
  • Informed customers by mail or telephone of additional steps needed to obtain licenses.
  • Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.

Remote Administrative Assistant

J.C Jones Company
01.2014 - 06.2023
  • Coordinating with vendors to ensure that all supplies needed for events are delivered on timely basis
  • Assist remotely with clients in regards to quotes
  • Book airfare, hotel, and/or transportation for travel
  • Managed scheduling and calendar for executives, prioritizing appointments and meetings effectively.
  • Assisted in preparing reports and presentations
  • Oversaw inventory management of office supplies, reducing costs through effective vendor negotiation strategies.
  • Streamlined communication to external customers, resulting in response and resolution time reduction 25%
  • Maintain high level customer service
  • Generated reports and typed letters in Microsoft Word
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships


Education

The Ohio State University
Wooster, OH

Skills

  • Notary
  • Microsoft office Suites
  • Permit processing proficiency
  • Attention to detail
  • Multitasking efficiency
  • Organizational skills
  • Data Entry

Timeline

Permit Technician

Calvin, Giordano & Associates
06.2023 - Current

Remote Administrative Assistant

J.C Jones Company
01.2014 - 06.2023

The Ohio State University

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Chris Fazio