Chris Ferguson
Richland,WA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
Animal Control Officer
Tri-City Animal Services
Pasco, WA
04.2024 - Current
- Respond to calls regarding animal control issues such as stray animals, dangerous animals, and nuisance complaints.
- Safely capture, transport, and house animals in accordance with local ordinances and humane practices.
- Educate the public on animal behavior, responsible pet ownership, and local animal laws.
- Issue citations for violations of animal-related laws, including leash laws, nuisance complaints, and animal cruelty cases.
- Collaborate with law enforcement, to investigate cases of animal cruelty and neglect.
- Maintain accurate records of animal control activities, including reports, citations, and rescue efforts.
- Evaluated animals' behavior and health during intake assessments.
- Collaborated with other law enforcement agencies, as needed, on joint operations involving animals.
- Conducted follow-up visits to ensure compliance with animal control regulations.
- Transported captured animals to shelters, veterinary clinics, or other designated locations.
- Testified in court cases related to animal control violations.
- Conducted investigations of suspected animal cruelty cases, interviewed witnesses, and collected evidence.
- Attended court hearings regarding alleged violations of animal control laws.
- Issued citations for violations of municipal ordinances relating to animal control.
- Documented all activities in computerized records management system.
- Investigated allegations of animal bites and quarantine and isolation procedures as required by law.
- Answered public inquiries, regarding animal control operations.
Kennel Supervisor
Tri-City Animal Services
Pasco, WA
08.2023 - 04.2024
- Assisted veterinarians with routine exams, diagnostic tests, and minor procedures.
- Cleaned and sanitized kennels to maintain healthy environment for animals.
- Conducted tours of facility for prospective clients or community members interested in learning more about our services.
- Ensured that all safety procedures were followed while handling potentially aggressive or anxious animals.
- Restocked supplies throughout facility as they became depleted.
- Fed and provided water for animals according to their specific dietary needs.
- Kept animals active with walks several times per day.
- Assisted with grooming, bathing, and nail trimming of animals in facility.
- Observed animals' behavior and reported any concerns or changes to supervisors.
- Minimized spread of disease with frequent cleaning of kennels, holding areas and examination rooms.
- Handled customer inquiries about services offered at facility in professional manner.
- Transported animals to off-site appointments or events as needed.
- Assisted in adoption process by providing information on available animals and their needs to potential adopters.
- Managed inventory of food supplies, bedding materials, cleaning products, veterinary supplies.
- Assisted customers with selecting appropriate pets based on their lifestyle preferences and family size.
- Assisted with grooming needs such as bathing and brushing fur coats when necessary.
- Cleaned and sanitized equipment and surfaces to protect animal and staff health.
Copier Service Technician
Pacific Office Automation
Kennewick, WA
08.2019 - 08.2023
- Assisted with installation of new copier equipment at client locations, ensuring smooth transition from old hardware.
- Responded to customer service calls in timely manner, prioritizing urgent requests.
- Utilized manufacturer manuals and online resources to troubleshoot complex issues when needed.
- Collaborated with sales team members to assist customers in selecting suitable copier models for their needs.
- Performed routine maintenance on copier machines to ensure optimal performance.
- Conducted diagnostic tests on copiers to identify problems and determine appropriate solutions.
- Documented all repair work performed, including parts used, for accurate billing purposes.
- Visited multiple client sites daily, adhering to established travel routes and timeframes.
- Advised clients on preventative maintenance practices to extend lifespan of their copier machines.
- Provided remote technical support for customers experiencing difficulties with their copier machines.
- Configured settings on newly installed copiers according to customer requirements.
- Replaced worn or defective parts with manufacturer-approved replacements to maintain system functionality.
- Provided technical support for customers regarding copier operations and malfunctions.
- Diagnosed and repaired copier hardware problems such as paper jams, toner replacement, scanner failure, fuser unit malfunctioning and other mechanical issues.
- Tested all components of the copier systems prior to installation to ensure proper operation.
- Responded quickly to emergency service requests from customers.
- Kept accurate inventory of tools, parts and supplies to handle normal copier issues.
Clerk
Fred Meyer
Richland, WA
05.2009 - 08.2019
- Operated cash registers, handled transactions, and provided accurate change to customers.
- Backed up front-end staff with cashiering assistance during busy customer periods.
- Observed merchandising standards, facing products, and organizing stock on sales floor and in front lanes.
- Ensured proper signage was displayed throughout store for promotions and sales.
- Assisted customers with locating products and answering their inquiries.
- Provided assistance at other checkout lanes.
- Maintained cleanliness of store aisles and storage areas.
- Stocked shelves, coolers, and freezers with fresh merchandise.
- Checked expiration dates on products regularly to ensure freshness.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Assisted customers with inquiries and complaints in a professional manner.
- Maintained inventory levels of office supplies and equipment as needed.
- Processed payments, refunds, and exchanges accurately and efficiently.
Education
Animal Control -
Criminal Justice Training Center
Burien, WA03.2024
High School -
Richalnd High
Richland, WA06.2010
Skills
- Animal Rescue and Handling
- Public Education and Outreach
- Enforcement of Animal Ordinances
- Conflict Resolution
- Report Writing and Documentation
- Communication and Interpersonal Skills
- Dangerous Animal Handling
- Crisis Management
- Collaboration with Law Enforcement
- Investigation techniques
- Court testimony
- Animal captures
- Animal investigations
- Team collaboration
- Decision-making
- Multitasking Abilities
- Adaptability
- Regulatory compliance
- Criminal investigations
- Problem-solving aptitude
- Record keeping
- Customer service
- Conflict resolution
- Team communication
- Time management
- Safety procedures
- Inventory management
- Domestic animal capturing
- Licensing requirements
- Facility inspections
- Report preparation
- Teamwork and collaboration
- Effective communication
- Computer literacy
Timeline
Animal Control Officer
Tri-City Animal Services
04.2024 - Current
Kennel Supervisor
Tri-City Animal Services
08.2023 - 04.2024
Copier Service Technician
Pacific Office Automation
08.2019 - 08.2023
Clerk
Fred Meyer
05.2009 - 08.2019
Animal Control -
Criminal Justice Training Center
High School -
Richalnd High
Similar Profiles
Miykaelah EllisMiykaelah Ellis
Animal Shelter Volunteer at Tri-City Animal ShelterAnimal Shelter Volunteer at Tri-City Animal Shelter
Eve MarksEve Marks
Contract Animal Health Assistant at City of Long Beach Bureau of Animal Care ServicesContract Animal Health Assistant at City of Long Beach Bureau of Animal Care Services
Roman G. ArrietaRoman G. Arrieta
Animal Care Attendant at City Of El Paso Department of Animal ServicesAnimal Care Attendant at City Of El Paso Department of Animal Services
Amina OliverAmina Oliver
Miss Juneteenth Queen Tri-Cities at Miss Juneteenth Scholarship ProgramMiss Juneteenth Queen Tri-Cities at Miss Juneteenth Scholarship Program
Emilee ChristensenEmilee Christensen
Virtual Relationship Specialist at Gesa Credit UnionVirtual Relationship Specialist at Gesa Credit Union