Chris Fernandez
Richmond,CA
Summary
Results-driven sales professional with 7 years of experience in sales operations and process optimization. Proficient in ERP systems and sales data analysis, with a proven track record of driving efficiency and performance. Recognized for enhancing cross-functional collaboration, delivering consistent outcomes, and adapting seamlessly to evolving business needs. Known for strategic thinking, problem-solving acumen, and a focus on continuous improvement.
Overview
17
17
years of professional experience
Work History
Sales Operations Coordinator
Wing Inflatables / Wing Group
05.2019 - 05.2025
- In May 2019, I transitioned to the Sales and Customer Service Department as a Sales Operations Coordinator. In this capacity, I showcased calm and calculated professionalism with strong communication skills when interacting with customers and colleagues. I quickly learned our manufacturing software, leveraging my knowledge of the boat building process to assist customers effectively. My ability to translate technical information into clear guidance helped customers make informed decisions regarding purchases, repairs, and warranty issues. I'm trained and comfortable with Oracle NetSuite ERP, Microsoft Office, Outlook, Teams, Excell, Adobe Acrobat, Quickbooks, and MISys MRP.
Welder
Wing Inflatables
01.2014 - 04.2019
- In 2014, I was promoted to our welding department, where I mastered the Miller Thermo Welding Machines. I applied my technical skills and attention to detail to produce precise welds, meeting the rigorous standards required in our ISO Certified industry. My ability to work under pressure and deliver consistent quality results made me a prime candidate for custom projects that often included overtime. I'm trained and familiar with Miller Weldmaster T300 and RF machines.
Production Finisher/Assembler
Wing Inflatables
10.2008 - 01.2014
- I began my tenure in the Production Department, where I quickly established myself as a capable and dedicated employee. My positive attitude, collaborative nature, and willingness to assist colleagues contributed to a friendly work environment. I approached tasks methodically, ensuring the production of high-quality components while adhering to safety and quality standards. My communication skills and understanding made me a good candidate for training others and providing process improvements.
Education
Bachelor of Arts - Journalism, Public Relations / Communication Minor
California State Polytechnic University, Humboldt
Arcata, CA06-2004
Skills
- Customer Relationship Building
- Detail Oriented & Organized
- Collaborative mindset
- Excellent communication
Timeline
Sales Operations Coordinator
Wing Inflatables / Wing Group
05.2019 - 05.2025
Welder
Wing Inflatables
01.2014 - 04.2019
Production Finisher/Assembler
Wing Inflatables
10.2008 - 01.2014
Bachelor of Arts - Journalism, Public Relations / Communication Minor
California State Polytechnic University, Humboldt
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