Chris Flatley
Peyton,United States
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
21
21
years of professional experience
1
1
Certification
Work History
COMMUNITY AMBASSADOR/ DINING ROOM LEAD
Mission BBQ
04.2023 - Current
- Experience as a Community Ambassador: Facilitated community engagement events and built strong relationships with residents
- Dining Room Lead: Managed dining room operations, ensuring efficient service and high customer satisfaction
- Excellent interpersonal skills: Able to effectively communicate and collaborate with diverse groups of individuals.
SERVER/BARTENDER
Red's American Grill
03.2021 - 04.2023
- Extensive experience in providing exceptional customer service and maintaining a positive attitude in a fast-paced restaurant environment
- Strong knowledge of menu items, including wine and cocktail recommendations, resulting in increased sales
- Efficiently multitasked by taking orders, serving food and beverages, and handling cash transactions accurately
- Collaborated effectively with colleagues and kitchen staff to ensure timely and accurate order delivery.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
SPECIAL NEEDS TEACHER
Stetson Elementary
07.2014 - 02.2021
- Provided appropriate behavioral supports to students using research-based interventions and strategies
- Provided instruction to students in a variety of individual and group activities for the purpose of implementing goals for successful student outcomes
- Implemented behavioral plans designed by the Individualized Educational Plan (IEP) team for students with challenging behaviors
- Employed various teaching techniques, methods, and principles of learning to enable students to meet their IEP goals in a positive learning environment that emphasizes individualized instruction
- Provided research-based, data-driven specialized instruction to address the instructional goals and objectives contained within each student's IEP
- Demonstrated competency in directing the day-to-day activities of assigned paraprofessionals
- Taught special education students in a self-contained classroom, addressing their unique learning needs
- Developed and implemented Individualized Education Programs (IEPs) to support student progress and growth
- Collaborated with parents, therapists, and support staff to create a comprehensive and inclusive learning environment
- Utilized various instructional strategies and modified curriculum to meet diverse learning styles and abilities
- Developed Individualized Education Plans (IEPs) to meet the unique needs of diverse learners
- Implemented evidence-based instructional strategies to support student growth and development
- Collaborated with a multidisciplinary team to assess and provide comprehensive support for students
- Utilized assistive technology and adaptive materials to facilitate learning for students with special needs.
ORTHOPEDIC IMPAIRMENT TEACHER/PROGRAM LEAD
Prince William County, Marumsco Hills Elementary
10.2008 - 06.2011
SIGNIFICANT SUPPORT NEEDS TEACHER
Widefield School District
07.2003 - 10.2008
- Upheld a solid classroom management plan in which students were provided with clear and consistent instruction and direction
- Designed classroom-based activities which included different forms and levels of assistive technology which enabled each student to actively participate and demonstrate proficiency in their learning
- Organized and implemented community-based activities which enabled students to practice and apply skills learned in the program-based setting
- Ensured each student participated in the general education setting along with age-appropriate peers during maximized learning opportunities.
Education
BACHELOR'S IN SPECIAL EDUCATION -
Northern Illinois University
05.1991
Skills
- Customer Support/Service
- Training/Teaching
- Customer Satisfaction
- Interpersonal Skills
- Bartending
- Waitressing
- Multitasking
- Cross-Functional
- Case Management
- Project/Program Coordination
- Coaching
- Detail Oriented
Certification
- Licensed Special Needs Teacher - 1991-2022
Timeline
COMMUNITY AMBASSADOR/ DINING ROOM LEAD
Mission BBQ
04.2023 - Current
SERVER/BARTENDER
Red's American Grill
03.2021 - 04.2023
SPECIAL NEEDS TEACHER
Stetson Elementary
07.2014 - 02.2021
ORTHOPEDIC IMPAIRMENT TEACHER/PROGRAM LEAD
Prince William County, Marumsco Hills Elementary
10.2008 - 06.2011
SIGNIFICANT SUPPORT NEEDS TEACHER
Widefield School District
07.2003 - 10.2008
BACHELOR'S IN SPECIAL EDUCATION -
Northern Illinois University
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