Summary
Overview
Work History
Education
Skills
Timeline
SalesManager

Chris Foote

Experienced retail and customer service professional
Las Cruces,NM

Summary

Veteran, not only with the US Air Force, but in the retail world as well. I have been a produce manager for the last 4 years and have worked as a bartender for 8 years prior to that. Retail and customer service are 2 things i just happen to excel with. Whether its managing inventory control, preparing products, maintaining stock, supervising and communicating needs with employees, or being successful at overseeing all areas of daily operations, i am experienced. I have an outstanding work ethic and I am in a point in my life where i only wish to provide for my family. If you need a hardworking, responsible, knowledgeable and professional team member, i am ready and able to be an asset to this company.

Overview

18
18
years of professional experience

Work History

Produce Manager

Kroger
11.2022 - 05.2023
  • Average $18,000-$35,000 in sales daily in produce department alone.
  • Oversaw crew of 5 florists, 6 produce clerks, and 2 assistant managers.
  • Received produce deliveries and unloaded produce.
  • Strengthened profits by reducing waste, controlling shrinkage and increasing team efficiency with optimized workflows.
  • Trained and coached new team members.
  • Participated in quarterly inventory counts and conducted inventories.
  • Assisted customers with produce questions and special orders.
  • Replenished, rotated and culled displays several times daily.
  • Trimmed, washed and bundled produce.
  • Coordinated efficient restocking of grocery merchandise to meet customer needs and promote consistent sales.
  • Planned attractive displays, replenishing purchased items to maintain eye-catching appearance.
  • Drove consistent grocery sales with effective merchandising and promotions implementation.
  • Maintained comprehensive compliance with workplace and food safety standards to protect staff and customers.
  • Facilitated effective communication between customers and associates to encourage positive, team-based atmosphere.
  • Maximized profit by coordinating efficient team workflows, minimizing waste and controlling shrinkage.
  • Provided clear, attractive and consistent signage.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Conducted performance evaluations and recommended pay increases within department's budget.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Formed and sustained strategic relationships with clients.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Implemented campaigns and promotions to help with developing goods and services.
  • Priced produce to achieve margin and sales goals
  • Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows
  • Planned attractive produce displays, using color and texture to enhance
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection
  • Assisted customers with produce questions
  • Introduced new methods, practices, and systems to reduce turnaround time
  • Selected items for specials and marked down items to reduce losses
  • Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions

Produce Manager

Bashas'
12.2020 - 10.2022
  • Essentially the same job duties as Kroger but on a much smaller scale.
  • Average daily sales of $4k-$8k
  • Oversaw a team of 1 florist and 5 clerks.
  • Received produce deliveries and unloaded produce.
  • Trained and coached new team members.
  • Participated in quarterly inventory counts and conducted inventories.
  • Assisted customers with produce questions and special orders.
  • Replenished, rotated and culled displays several times daily.
  • Trimmed, washed and bundled produce.
  • Coordinated efficient restocking of grocery merchandise to meet customer needs and promote consistent sales.
  • Planned attractive displays, replenishing purchased items to maintain eye-catching appearance.
  • Lead by example and took responsibility for all actions drive culture of performance excellence.
  • Drove consistent grocery sales with effective merchandising and promotions implementation.
  • Maintained comprehensive compliance with workplace and food safety standards to protect staff and customers.
  • Facilitated effective communication between customers and associates to encourage positive, team-based atmosphere.
  • Maximized profit by coordinating efficient team workflows, minimizing waste and controlling shrinkage.
  • Provided clear, attractive and consistent signage.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Conducted performance evaluations and recommended pay increases within department's budget.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Formed and sustained strategic relationships with clients.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Planned attractive produce displays, using color and texture to enhance
  • Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows
  • Priced produce to achieve margin and sales goals
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection
  • Assisted customers with produce questions
  • Purchased produce following guidelines of marketing plan
  • Kept department equipment in working order and advised general manager of equipment repair or replacement needs
  • Maintained produce display, and prep and storage areas in clean and orderly condition

Retail Manager

Southwest Salt Room
08.2017 - 10.2019
  • Family owned business that provided an all natural approach to combat respiratory or skin issues.
  • Through the use of halogenerators, guests could sit in one of our salt rooms while machines pumped pharmaceutical grade salt in the air where all one would have to do is sit back and relax and let salts natural properties take over.
  • Spa-like environment where i oversaw massage therapists, yoga instructors and Reiki specialists.
  • Monitored inventory, cash and payroll processes to keep location running smoothly.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Staged merchandise and stocked sales floor to stimulate impulse sales.
  • Managed visual merchandising, maintaining standards and elevating customer experience.
  • Oversaw retail operations to ensure all stations were operating efficiently and maintaining customer service standards.
  • Mentored employees in management of complicated sales, complex issues and difficult customers.
  • Maintained store staff by recruiting, orienting and training employees.
  • Connected with customers to provide assistance and collect feedback to optimize operations.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Formed and sustained strategic relationships with clients.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Implemented campaigns and promotions to help with developing goods and services.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Completed daily paperwork and computer entry of sales data as established by management
  • Answered questions about store policies and addressed customer concerns
  • Exhibited excellent people skills during interaction with employees and customers
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized
  • Created employee schedules to align coverage with forecasted demands
  • Assisted in recruiting, hiring and training of team members

Bartender

Hotel Encanto De Las Cruces
09.2014 - 07.2017
    • Kept bar presentable and well-stocked to meet customer needs.
    • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
    • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
    • Followed alcohol awareness procedures for preventing excessive guest intoxication.
    • Set up bar for operation, obtained cash bank and stocked service bar.
    • Kept alcoholic beverages well-stocked and organized to meet expected demands.
    • Adhered to state laws regarding alcoholic beverage services and customer regulations.
    • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
    • Polished glassware, bussed tables and removed debris to keep customer areas clean.
    • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
    • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
    • Set up glassware, liquor and other necessary supplies for special events.
    • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
    • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
    • Increased bar revenue through development and marketing of featured cocktails.
    • Orchestrated numerous private parties, business meetings and formal engagements.
    • Implemented drink prep procedures that significantly reduced wasted stock.
    • Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
    • Consulted with managers to organize special events and promotions.

Bar Manager

Pecan Grill & Brewery
09.2011 - 09.2014
  • Closed out cash register and prepared cashier report at close of business.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Maximized customer service by training staff, overseeing operations and resolving issues.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
  • Followed all safety requirements for alcohol service and maintained network of available ride services for inebriated customers.
  • Consulted with managers to organize special events and promotions.
  • Checked ID cards and verified bar guests were of legal age.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Reduced labor costs by improving employee schedules and workflows to capitalize on individual strengths and better meet forecasted customer demands.
  • Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Motivated and disciplined employees and implemented new mentoring program, which increased worker morale.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Decreased waste, following strict recipes and drink measurement protocol.
  • Capitalized on opportunities to advance operations and mixology knowledge, enhancing customer service with refined and current expertise.
  • Crafted popular cocktail menu for customers preferring liquor and spirits to wine.
  • Implemented drink prep procedures that significantly reduced wasted stock.

Aircraft Loadmaster

United States Air Force, USAF
09.2005 - 09.2011
  • Checked placement of cargo and passengers against aircraft restrictions.
  • Performed pre-flight and post-flight of aircraft and aircraft systems.
  • Met required productivity and accuracy standards per location and company guidelines.
  • Used both manual and electronic methods to compute aircraft weight and balance.
  • Inspected incoming trailers at loading dock for adherence with company quality standards.
  • Interpreted cargo and passenger load briefings and reviewed all plans and documentation.
  • Demonstrated use of emergency equipment and escape routes to passengers.
  • Followed all preferred work methods, safety policies and procedures per company guidelines while reporting unsafe conditions.
  • Reviewed work schedules, performed safety checks on equipment and obtained supplies to perform work and prepare for operations.
  • Trained new employees in areas such as safety procedures or equipment operation.
  • Maintained compliance with airport and airline policies and baggage weight restrictions to protect passengers, crew, cargo and aircraft.
  • Achieved optimal balance by loading cargo in accordance with accurate calculations of aircraft center of gravity and specific flight requirements.
  • Determined quantity and orientation of cargo and computed aircraft's center of gravity.
  • Oversaw cargo loading operations to achieve proper weight distribution and maintain safety during all facets of aircraft operations.
  • Managed cargo and baggage during flights while to keep items well-stowed and secure.
  • Optimized space usage when loading cargo and baggage into aircraft compartments.
  • Accompanied aircraft as member of flight crew to monitor and handle cargo in flight.
  • Directed personnel to properly stage baggage and execute safe and accurate loading and unloading of cargo.
  • Provided detailed training and safety protocol workshops to optimize performance and productivity of crew members.
  • Received incoming products and supplies and verified items on receiving schedule against bill of lading.
  • Performed damage control checks on items received and contacted supervisors about removing items according to company policies.
  • Opened loading dock doors, set dock plates in place and prepared area to receive products and supplies.
  • Identified, labeled and stored supplies according to specifications while entering purchase order data into inventory system.

Education

Some College (No Degree) -

New Mexico State University
Las Cruces, NM

Career Diploma - Electronics Technician

Penn Foster Career School
Scranton, PA
01.2020

Skills

  • Focus and Follow-Through
  • Employee Motivation
  • Originality and Creativity
  • Goal Setting
  • Problem Anticipation and Resolution
  • Display Creation
  • Work Ethic
  • Records Organization and Management
  • Maintaining Clean Work Areas
  • Knowledge of All Produce
  • Inventory Control Procedures
  • Sales and Marketing
  • Display Production

Timeline

Produce Manager

Kroger
11.2022 - 05.2023

Produce Manager

Bashas'
12.2020 - 10.2022

Retail Manager

Southwest Salt Room
08.2017 - 10.2019

Bartender

Hotel Encanto De Las Cruces
09.2014 - 07.2017

Bar Manager

Pecan Grill & Brewery
09.2011 - 09.2014

Aircraft Loadmaster

United States Air Force, USAF
09.2005 - 09.2011

Some College (No Degree) -

New Mexico State University

Career Diploma - Electronics Technician

Penn Foster Career School

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Chris FooteExperienced retail and customer service professional