Summary
Overview
Work History
Additional Information
Timeline
Generic

Chris Forbush

Pensacola,FL

Summary

I am a dedicated employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

I Maintained above average scorecard since hire date.

I have facilitated team meetings. Delivered presentation on Professionalism to team.

I Have given verbal presentation to another team covering certificates and ira's.

I Volunteer for team responsibilities such as tracking training bytes.

I have Received several member complements.

I Serve as Engagement Ambassador for my team.

I Serve as subject matter assistant for another team in chat.

Overview

23
23
years of professional experience

Work History

MSRIII Business Membership

Navy Federal Credit Union
10.2023 - Current
  • Quickly learned the Business Membership skill
  • Served on Panel to review and amend business manual chapters
  • Engaged in Pilot program for RDA automation bot, actively provided feedback
  • Volunteer as Monthly team news letter contributor

MSRII Certificates and IRA's

Navy Federal Credit Union
04.2022 - 10.2023
  • Provided excellent customer service by responding promptly to requests or inquiries.
  • Created friendly connections and developed rapport with customers by providing outstanding, personalized service.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.

President Owner/Operator

Professional Collision Centers
Pensacola , FL
06.2001 - 12.2021
  • Successfully owned and Operated collision repair center for 20 years. Met all sides of repair process: Met insurance adjusters, negotiated cost of repairs, scheduling repairs, processing insurance claims. Met with customers in person and by phone. Maintain High level of customer satisfaction. Negotiated parts contracts with local and regional vendors. Ordered parts from vendors maintained inventory of parts, paint and materials. Maintained proper handling and disposal of hazardous materials. Implemented recycling procedures to protect the environment.

Additional Information

  • Coached Little league baseball, football, 18 years. Volunteered as Vice President and board member of Bellview baseball for several years.

Timeline

MSRIII Business Membership

Navy Federal Credit Union
10.2023 - Current

MSRII Certificates and IRA's

Navy Federal Credit Union
04.2022 - 10.2023

President Owner/Operator

Professional Collision Centers
06.2001 - 12.2021
Chris Forbush