Chris Francese
La Vergne,TN
Summary
Encouraging, connected team leader and analytical problem-solver with talents for team building, leading, and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.
Overview
16
16
years of professional experience
Work History
Truck Driver
Caruso Logistics
01.2018 - Current
- DOT card is up to date
- Also responsible for tracking all deliveries
- Time-sensitive objectives
- Loading and unloading all deliveries over multiple stops
- Responsible for vehicle checks and inventory of delivery.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Operated with safety and skill to avoid accidents and delays.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
Patrol officer, dispatch
Saint Thomas Midtown Security
01.2017 - 01.2018
- Officer for a large inner city hospital
- Vehicle patrol, hospital safety, active shooter response, protection and care for psychological patients, and safety of staff
- Alarm monitoring, emergency fire, disaster, and biohazard response
- A dispatcher for all Security calls and liaison for inter-department issues and calls and communications.
- Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Structured assignments for subordinates based on current patrol priorities, special requirements and individual strengths.
- Led teams by example, consistently demonstrating correct behaviors and enforcing policies and procedures.
Operations Manager
AAA Bail Bonding
01.2015 - 01.2017
- Responsible for administrative duties concerning the writing of legal court bonds for individuals
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Interviewing clients in relationship to the surety of the written bond
- Performed intelligence-gathering duties for fugitive recovery
- Participated in fugitive recovery operations in and out of state while maintaining all legal boundaries of the law concerning fugitive recovery
- Court appearances and liaison to court and law enforcement
- Also, provided outreach to clients and former clients for network availability concerning drug rehabilitation and therapy and job opportunities
Security Patrol Supervisor
Archangel Protective Services, Ramada Inn, Icon Building
01.2012 - 01.2015
- TN)
- Performed liaison duties for the company and other corporate entities
- Armed Guard, Baton, OC Spray, and Handgun Instructor
- Supervisor for various Executive protection and VIP Security.
- Trained security workers on site-specified procedures.
- Recorded daily security occurrences in site assignment log.
- Completed shift handover reports and debriefed next shift upon arrival.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Cultivated interpersonal skills by building positive relationships with others.
- Developed and maintained courteous and effective working relationships.
Head of Security Operations
Bear Security And Patrol
01.2010 - 01.2012
- Security Patrol, crime suppression and patrol supervisor, community outreach, and liaison with local law enforcement. All operations are performed in Section 8 housing.
- Received a Nashville P.D. commendation with another officer for the capture of a felon. Worked with rental management to track people using rentals under pretense.
- Developed and grew staff competencies through team development, implementation and support of specific training for various responsibilities.
- Directed security services and safety functions to align key processes with goals and objectives of organization and regulatory compliance.
- Researched, reviewed and recommended equipment, materials and supplies to prepare and maintain security expenses within approved budget.
- Assisted in recruiting, hiring and training of team members.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Launched staff engagement, gender diversity and cultural connection programs.
Stonemason
Natchez Stone Company
01.2008 - 01.2010
- Fabrication, Tuck Pointing, worked complex projects with a bilingual workforce.
- Organized patterns, plans and supplies to efficiently prepare for each job.
- Maximized project efficiency by building and installing prefabricated masonry units.
- Operated drills, paving breakers, and powered abrasive saws to cut or demolish bricks and concrete.
- Read work orders and design drawings to determine work requirements and sequence of tasks.
Education
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Skills
- Route Logs
- Shipping and Packaging
- Dry Vans
- Auto Delivery
- Supply Chain Distribution
- Customer Service
- Staff Management
- Interpersonal Skills
- Professional Development
- Operational Procedures
Timeline
Truck Driver
Caruso Logistics
01.2018 - Current
Patrol officer, dispatch
Saint Thomas Midtown Security
01.2017 - 01.2018
Operations Manager
AAA Bail Bonding
01.2015 - 01.2017
Security Patrol Supervisor
Archangel Protective Services, Ramada Inn, Icon Building
01.2012 - 01.2015
Head of Security Operations
Bear Security And Patrol
01.2010 - 01.2012
Stonemason
Natchez Stone Company
01.2008 - 01.2010
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