Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chris Gaillard

Central,SC

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.


Seeking and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.


Ability to work with others to accurately process business goals, to oversee resources to assure that polices and procedures are being followed. Investigate documentation and incidence to understand the situations, developing outcomes for positive effects.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Communications Specialist

AnMed Health Medical Center
08.2021 - Current
  • Streamlined internal communication processes by implementing effective communication between outside patient encounters and hospital staff.
  • Triage all incoming patients, from outside resources.
  • Created working relationships between outside resources to make seamless transfer of patient care.
  • Managed crisis communication situations, protecting company reputation and minimizing negative impact on stakeholders.
  • Review patient care as reported to emergency department, to how patient arrives and notify management of default in said care.

Operations Manager

Bowers Emergency Services
10.2019 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved patient care.
  • Conducted quality control reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain to achieve timely and accurate delivery of goods and services.
  • Conduct in-service training provide resources for crews to keep current on procedures, standing orders and state protocols.
  • Meet with clients to assure their needs and expectations are being meet and exceeded.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Oversee assets to assure that State and Local requirements are being meet.

Paramedic Operations Lieutenant

Medshore Ambulance Service
05.2017 - 10.2019
  • Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
  • Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
  • Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
  • Worked en-route to hospital to prepare patients for arrival to hospital staff.
  • During absent of on duty supervisor was responsible to take over position to maintain efficient operations of shift.

Medical Operations Manager

Doyon Universal Services LLC
04.2008 - 05.2017
  • Oversee all Medical Operations for the Trans-Alaska Pipeline.
  • Medical liaison between Doyon Universal Services and Alyeska Pipeline Service Company ie Trans-Alaskan Pipeline (TAPS).
  • Promoted ongoing education of medical staff, staying up-to-date with industry trends and best practices for delivering high-quality patient care.
  • Promoted a culture of accountability by setting clear expectations for staff performance and providing constructive feedback on areas requiring improvement.
  • Implemented quality control measures for continuous improvement in operational efficiency and patient care.
  • Implemented new technologies to improve data-driven decision-making capabilities within the organization, leading to more informed strategies for patient care improvements.
  • Oversaw inventory management efforts, ensuring adequate supplies were available for daily operations without excess waste or costs.
  • Coordinated cross-functional teams to address complex medical issues, resulting in improved patient experiences.
  • Managed risk assessment processes identifying potential operational pitfalls while implementing contingency plans proactively minimizing adverse effects on the organization.
  • Developed staff training programs to ensure compliance with industry standards and best practices.
  • Conducted regular audits of facilities'' safety protocols, maintaining a safe environment for both staff members and patients alike.
  • Managed budgets and financial resources effectively, optimizing allocation of funds across departments.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Audited all pharmacy supplies and kept check on inventory levels.
  • Spearheaded and implemented new projects to expand scope of engagement, Developed in-house Telemedicine for all medical facilities to have 24 hour access to medical control.
  • Develop annual budgets for all medical operations along the TAPS.
  • Work with the United States Military and Alaska State Troopers to conduct investigations of accidents and criminal events involving TAPS and third party personnel and public.

Education

GED -

Landmark Christian Academy
Easley, SC
08.1980

Some College (No Degree) - Business Management

Tri-County Technical College
Pendleton, SC

Paramedic - Paramedic

Upstate EMS Council
Greenville, SC
07.2006

Skills

  • Internal Communications
  • Crisis Management
  • Problem-Solving
  • Goal Setting
  • Decision-Making
  • Teamwork and Collaboration
  • Relationship Building
  • Incident Command
  • Emergency Management
  • Pre-hospital Care
  • Medical Records Management
  • Operations Oversight
  • Desktops, Laptops, and Mobile Devices
  • Investigative procedures

Certification

National Registry Paramedic

SC State Paramedic

National Heart BLS Instructor

National Heart PALS Instructor

Emergency Communications Specialist


Timeline

Communications Specialist

AnMed Health Medical Center
08.2021 - Current

Operations Manager

Bowers Emergency Services
10.2019 - Current

Paramedic Operations Lieutenant

Medshore Ambulance Service
05.2017 - 10.2019

Medical Operations Manager

Doyon Universal Services LLC
04.2008 - 05.2017

GED -

Landmark Christian Academy

Some College (No Degree) - Business Management

Tri-County Technical College

Paramedic - Paramedic

Upstate EMS Council

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Chris Gaillard