Chris Gale
Summary
As an accomplished and client-centered professional with an entrepreneurial mindset, I have a strong track record of exceeding targets, driving high client satisfaction and retention, and leading high-performing teams to success. My expertise in business leadership, contract management, and sales operations enables me to build strong relationships with clients and team members naturally. I am dedicated to developing and empowering team members in decision-making, utilizing my skills in performance monitoring, complex problem-solving, and process improvement. With my dedication to excellence and tech-savviness, I am able to inspire and guide teams to achieve their goals and exceed expectations.
Overview
12
12
years of professional experience
Work History
VP of Client Operations
Bluemark, Inc
Valencia
08.2021 - Current
- Guide technical, business, and operational projects for enterprise clients using strategic and tactical thinking, serving as a reliable advisor and leader.
- Achieved $18M+ in enterprise revenue in 2022 by leading a team of 20, including account managers, project managers, customer support, and warehouse operations.
- Led sales planning, development, and account management to grow existing accounts and cultivate new sales opportunities.
- Negotiated contracts with vendors to secure cost-effective pricing for product distribution.
- Managed global roll-out initiatives for the world's largest gig economy companies, involving multiple warehouses, overseas manufacturing, and at-scale distribution.
Business Development Manager
Lavi Industries
03.2020 - 08.2021
- Develop and nurture strategic partnerships to build, maintain, and grow relationships with key enterprise and house accounts.
- In 2021, I successfully led a team of 8 outside sales executives and BDM support staff, resulting in $30M in revenue through the implementation of new sales initiatives.
- Collaborated with c-suite and engineering to create tailored solutions and strategic plans that capitalized on short-term and long-term emerging opportunities. Achieved targeted sales objectives by implementing the developed vision and strategy.
- Secured marketing funds and supplier programs with major distributors to expand our presence with key suppliers.
- Implemented new CRM system, resulting in increased sales pipeline and one of the company's most profitable years for inside and outside sales teams.
- Build and maintain business relationships with partners to develop roadmaps and ensure strategic alignment and project execution through daily interactions and QBRs.
National Sales Manager
Omax Health
08.2019 - 03.2020
- Oversaw national distribution for CBD brands, generating $12M in sales during my tenure.
- Successfully implemented aggressive sales plans to exceed company revenue targets while delivering persuasive sales presentations, negotiating contracts, and promoting new product lines to customers.
- Built and managed field sales teams to drive business growth.
- Regularly reviewed employee performance by analyzing key performance indicators to evaluate effectiveness and identify areas are of opportunities for training and development.
- Managed P&L, forecasting monthly, quarterly, and annual sales to determine performance objectives.
Director of Sales
Mad Dogg Athletics
09.2018 - 08.2019
- Established executive-level partnerships with major retail and commercial fitness accounts, resulting in $15M+ in revenue.
- Provided strategic guidance and direction for 12 members, including retail, commercial sales, and customer success teams.
- Implemented change methodologies to enhance sales performance and spearheaded initiatives to optimize productivity.
- Created sales targets and analyzed performance by channel.
Sales Director / Senior Buyer
DiscountHockey.com
05.2012 - 09.2018
- Increased in-store sales revenue by 35% YoY through marketing and strategic opportunity buys.
- Improved sales performance, growth, and profitability by hiring, supervising and mentoring employees on sales strategies and protocols to reduce process gaps.
- Implemented cloud-based ERP systems integrated with POS and E-commerce to enhance inventory turns and forecasting.
- Led sourcing projects, negotiating with key suppliers to secure multimillion-dollar bookings, ensure on-time delivery, and maximize product margins.
- Devised online strategies to execute company plans, drive revenue growth, and expand the company's online market share.
Education
Bachelor of Science - Business Management
California State University
01.2012
Skills
- Business Leadership
- Account Management
- Client Retention
- Customer Service
- Sales Management
- Business Strategy
- Negotiation
- Team Management
- Sales Operations
- Complex Problem-Solving
- Decision Making
- Online Retail
Timeline
VP of Client Operations
Bluemark, Inc
08.2021 - Current
Business Development Manager
Lavi Industries
03.2020 - 08.2021
National Sales Manager
Omax Health
08.2019 - 03.2020
Director of Sales
Mad Dogg Athletics
09.2018 - 08.2019
Sales Director / Senior Buyer
DiscountHockey.com
05.2012 - 09.2018
Bachelor of Science - Business Management
California State University
Interests
Family, Traveling, Business Consulting, Real Estate, Ice Hockey and Fitness
Tech Stack
- 10+ Years Shopify Plus
- CRM – HubSpot Enterprise - Certified
- BI & Tableau
- Microsoft Suite (Teams, Excel, PowerPoint, Word)
- Highly proficient in ERP’s – Odoo, Infor10, Sage100, Brightpearl
- Monday.com, Asana, Trello, Slack
- 8 + Years Amazon Vendor & Seller Central
Interests
Family, Traveling, Business Consulting, Real Estate, Ice Hockey and Fitness
Tech Stack
- 10+ Years Shopify Plus & POS Experience
- BI & Tableau
- Microsoft Suite (Teams, Excel, PowerPoint, Word)
- Highly proficient in ERP’s – Odoo, Infor10, Sage100, Brightpearl
- CRM – HubSpot Enterprise - Certified
- Monday.com, Asana, Trello, Slack
- 8 + Years Amazon Vendor & Seller Central
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