Driven Operations Supervisor with a proven track record at City and County of Denver, enhancing team productivity and customer satisfaction through effective leadership and process optimization. Skilled in troubleshooting and collaboration, I excel in fast-paced environments, demonstrating a strong work ethic and a knack for quick learning. Achieved significant reductions in process inefficiencies, showcasing my ability to prioritize tasks and mentor teams for peak performance.
Overview
33
33
years of professional experience
Work History
Seasonal Worker
City And County Of Denver Parks And Recreation
05.2024 - Current
Conducted basic maintenance on tools and equipment to prolong lifespan.
Supported team goals with proactive communication and collaboration.
Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
Operations Supervisor
City And County Of Denver Denver - Human Services
09.1991 - 03.2024
Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
Improved operational efficiency by streamlining processes and implementing time-saving strategies.
Increased production output by optimizing equipment usage and scheduling preventive maintenance programs.
Streamlined operational procedures, significantly reducing process inefficiencies and downtime.
Education
Associate In Computer Networking - Computer And Information Systems Security
College .America
Denver, CO
04.2005
Skills
Quick learner
Strong work ethic
Collaboration
Task prioritization
Timeline
Seasonal Worker
City And County Of Denver Parks And Recreation
05.2024 - Current
Operations Supervisor
City And County Of Denver Denver - Human Services
09.1991 - 03.2024
Associate In Computer Networking - Computer And Information Systems Security