Christopher Garcia
Asheville,NC
Summary
Insightful leader with experience directing and improving operations through effective employee communication skills and strong policy enforcement. Conscientious and meticulous with high attention to detail to consistently meet demanding business needs. Uses tools and machines to maintain business expectations while holding all team members accountable of expectations
Overview
9
9
years of professional experience
Work History
Facilities and Maintenance Technician
Wicked Weed Brewing
04.2023 - Current
- Cleared customer and employee areas before and during business hours.
- Removed debris and waste from outdoor areas.
- Loaded and unloaded merchandise safely.
- Created plans for regular maintenance to meet business expectations.
- Utilized landscaping machines and cleaning materials to maintain outdoor and indoor areas.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Shift Supervisor
Starbucks
08.2017 - 04.2023
- Coordinating employees positions for maximum efficiency to maintain product quality while creating a warm and welcoming environment
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Monitored inventory information, shortages, and discrepancies to keep records current and accurate.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Shift Lead Manager
Papa John's
04.2016 - 07.2017
- Coached crew members to optimize performance and motivate toward more efficient work.
- Oversaw quality compliance with company standards for food and services.
- Exercised composure under pressure and in escalated customer service scenarios.
- Set overall vision and provided team leadership during peak sales hours of business.
- Answered incoming calls from customers and asked open-ended questions to determine needs regarding their order.
- Maintained sufficient inventory levels to meet customer demands at all times.
Rickshaw Driver
Redi Pedi
01.2016 - 06.2016
- Followed all relevant traffic laws and safety regulations.
- Drove safely in various weather and road conditions to avoid accidents.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Demonstrated safe and proper operation of equipment to prevent harm to customers.
- Remained positive while meeting physical demands of the job.
Intern
Rocha Financial Firm
06.2014 - 07.2015
- Answered questions about candidate with knowledgeable responses.
- Completed daily cold calling and outreach to build rapport with candidate.
- Recorded contact information of potential voters in an internal database.
- Utilized data visualization tools to effectively communicate campaign insights.
- Worked alongside other campaign members to ensure the vote of my candidate.
Education
High School Diploma -
Winter Park High School
Winter Park, FL06.2016
Skills
- Strategic Planning
- Performance Management
- Staff Development
- Policy Implementation
- Team Leadership
- Complex Problem-Solving
- Equipment Maintenance
- Detail Oriented
- Effective Communication
- Consistent performance
- Reliable Team Member
- Safety Compliance
Timeline
Facilities and Maintenance Technician
Wicked Weed Brewing
04.2023 - Current
Shift Supervisor
Starbucks
08.2017 - 04.2023
Shift Lead Manager
Papa John's
04.2016 - 07.2017
Rickshaw Driver
Redi Pedi
01.2016 - 06.2016
Intern
Rocha Financial Firm
06.2014 - 07.2015
High School Diploma -
Winter Park High School
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