Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Chris Garcia

Sales/Management
Corona,CA

Summary

Dynamic leader with a proven track record at T-Mobile, adept in business development and strategic selling. Excelled in building relationships and mentoring teams, achieving Winner Circle Manager status by landing in the top 20%. Skilled in merchandising operations and fostering team growth, consistently driving revenue and operational efficiency.

Overview

19
19
years of professional experience

Work History

Retail Associate Manager

T-Mobile
10.2022 - 09.2024
  • Acted as in-store sales leader and maintained strong presence on floor to build relationships with customers, support and develop team and increase revenue.
  • Trained employees in suggested selling and merchandising techniques to meet sales quotas.
  • Assisted with recruiting, hiring, certification and motivating retail team to maintain optimal staffing levels.
  • Controlled operational compliance, safety and business standards to maximize efficiency and comply with corporate policy.
  • Delivered PowerPoint Quarterly and Annual Business reviews.
  • Managed inventory, receiving, and transfers to maintain operational efficiency.
  • Oversaw cash handling, deposits, and store operations as a key holder.
  • Conducted front office observations and ensured adherence to company policies.
  • Monthly “One on One” peer and team coaching sync ups
  • Recording and connecting mid month Reviews with multiple corporate locations
  • Recognized as a Winner Circle Manager 2024 (Top 20% performance within the company).

Lead Mobile Expert

T-Mobile
12.2010 - 10.2022
  • Consistently achieved top sales performance in high-volume environments.
  • Managed store openings, closings, and daily operations as a key holder
  • Handled cash, deposits, and financial transactions with accuracy.
  • Provided exceptional customer service and technical support.
  • Awarded Winners Circle ME 2023 (Top 20% performance within the company).

Retail Sales Associate

AT&T
07.2007 - 02.2010
  • Greeted customers and helped with product questions, selections, and purchases.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Trained and developed associates to enhance sales performance.
  • Managed cash handling, deposits, and store operations as a key holder.
  • Provided excellent customer service and assisted in data entry
  • Key holder

Assistant Manager

Precision Time
01.2006 - 04.2007
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

Education

Some College - Communications

Golden West College
Huntington Beach, CA

High School Diploma -

Creekside Highschool
Irvine, CA
05.2025

Skills

Merchandising operations

Software

Microsoft Apps, Sales force and Medallia

Timeline

Retail Associate Manager

T-Mobile
10.2022 - 09.2024

Lead Mobile Expert

T-Mobile
12.2010 - 10.2022

Retail Sales Associate

AT&T
07.2007 - 02.2010

Assistant Manager

Precision Time
01.2006 - 04.2007

Some College - Communications

Golden West College

High School Diploma -

Creekside Highschool

Similar Profiles

CREATE PROFILE
Chris GarciaSales/Management