Summary
Overview
Work History
Education
Skills
Certification
Personal Information
References
Timeline
Generic

Chris Gates

Autin,TX

Summary

Excellent problem-solving and communication skills with a commitment to providing timely and quality customer service. Focused professional with experience in customer service, maintenance scheduling, and documentation. Frequently praised as efficient by peers, I can be relied upon to help your team achieve its goals. Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

Overview

14
14
years of professional experience
1
1
Certification

Work History

GENERAL SERVICE TECHNICIAN

Baldy's Off-Road Speciality Shop
12.2022 - 08.2023
  • Maintained detailed records of service visits and customer requests
  • Managed inventory levels of parts used during various repair jobs ensuring that supplies stayed stocked at all times
  • Assisted fellow technicians by providing guidance or advice when requested
  • Followed safety protocols when performing service and repairs
  • Followed all safety protocols while working on vehicles or operating machinery
  • Inspected vehicle systems including brakes, steering and suspension, engine components, drivetrain, electrical systems and accessories for proper performance
  • Maintained a clean work area at all times in order to ensure safety standards were met
  • Worked closely with team members in order to meet department goals efficiently
  • Followed checklists to complete inspections of brake and fuel systems
  • Made sure the shop was cleaned and organized
  • Performed oil changes, tire rotations, and other routine maintenance on vehicles with precision and efficiency
  • Communicated with management and other team members to provide detailed reports and updates on assignments
  • Kept maintenance and testing equipment operating by following instructions, troubleshooting breakdowns and maintaining supplies
  • Maintained cleanliness of work area
  • Disassembled units and inspected parts for wear, using micrometers, calipers, and gauges
  • Worked with coworkers to complete tasks
  • Responded quickly to meet customer needs and resolve problems
  • Focused on learning new skills and staying updated with industry changes
  • Committed to delivering excellent customer service while working in a fast-paced environment.

COLD CUT SUPERVISOR

Randalls
11.2021 - 03.2022
  • Collaborated effectively with colleagues to achieve team goals efficiently and accurately
  • Adhered strictly to all safety protocols while operating various machines within the facility
  • Enforced safety and sanitation regulations
  • Utilized advanced knowledge of machine operations to optimize productivity
  • Managed inventory levels, ensuring adequate supplies were available at all times
  • Made sure the Front of House was stocked with inventory and food
  • Deep cleaned area where we worked.

ASSISTANT MANAGER

Jimmy John's
02.2017 - 03.2022
  • Organized company merchandise and displays to increase brand awareness and product sales
  • Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations
  • Created weekly schedules based on predicted staffing needs, budgets and employee requests
  • Implemented revenue strategies through statistical analysis
  • Resolved customer complaints quickly and effectively while maintaining a high level of professionalism
  • Helped oversee the daily operations of the store, managing staff and inventory
  • Coached and mentored new employees on company policies and procedures
  • Handled employee discipline and termination according to company policies
  • Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement
  • Assisted with new employee training and conducted performance reviews to track overall progress
  • Established clear communication channels between staff members to ensure smooth workflow throughout the store
  • Utilized knowledge of company products and services to make recommendations and up-sell items according to customer needs
  • Led and directed team members on effective methods, operations, and procedures
  • Managed daily operations of the store, including scheduling staff, assigning tasks, and overseeing inventory control processes.

Pre-school Assistant Teacher

The Genesis Academy
01.2010 - 12.2014
  • Improved student engagement by incorporating interactive activities and hands-on learning experiences in lesson plans.
  • Enhanced classroom management skills, creating a positive learning environment for students.
  • Assisted lead teacher in developing age-appropriate curriculum to support child development milestones.
  • Supported children''s social and emotional growth by implementing creative play opportunities and group activities.
  • Ensured a safe and nurturing environment for all students by adhering to preschool policies and procedures.
  • Assisted with planning field trips, organizing transportation logistics, and supervising children during outings.
  • Aided students'' physical development through daily outdoor playtime activities designed to promote gross motor skill growth.

Education

Lonestar College- Cy-Fair
Cypress, TX
06.2015

HIGH SCHOOL DIPLOMA -

Cypress Ranch
Cypress, TX
06.2013

Skills

  • Vehicle Inspection And Maintenance
  • Service Ticket Accuracy
  • Customer Relationship Management
  • Equipment Inspection
  • Preventive Maintenance
  • Valid Driver's License
  • Hand Tool Knowledge
  • Oil Changes

Certification

Food Handlers Certification

Personal Information

Date of Birth: 06/14/1994

References

References available upon request

Timeline

GENERAL SERVICE TECHNICIAN

Baldy's Off-Road Speciality Shop
12.2022 - 08.2023

COLD CUT SUPERVISOR

Randalls
11.2021 - 03.2022

ASSISTANT MANAGER

Jimmy John's
02.2017 - 03.2022

Pre-school Assistant Teacher

The Genesis Academy
01.2010 - 12.2014

Lonestar College- Cy-Fair

HIGH SCHOOL DIPLOMA -

Cypress Ranch

Similar Profiles

CREATE PROFILE
Chris Gates