Summary
Overview
Work History
Education
Skills
Timeline
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Chris Gehl

Chris Gehl

Aurora

Summary

Cannabis professional with solid foundation in customer service and product expertise, prepared to contribute effectively in dynamic retail environment. Valued for ability to advise customers on product selection and ensure seamless purchasing experience. Known for strong teamwork and adaptability in fast-paced setting, bringing reliable product knowledge and interpersonal skills to team.

Overview

5
5
years of professional experience

Work History

Back of House

Wayfair Outlet
11.2024 - Current

Constructs and shifts furnishings.

Managed customer support by verifying item accuracy and assisting with vehicle loading.

Received shipments and constructed various types of furniture.

Security Officer

PCS Security
03.2023 - 08.2023
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
  • Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
  • Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
  • Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
  • Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
  • Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
  • Created a culture of safety awareness among employees through regular presentations and communication on security issues.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Responded quickly to incidents and assessed active situations for security concerns.

Doyen

CBD Kratom
12.2021 - 02.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Oversaw operations related to diverse minor cannabinoids. Such as cbd,cbn,cbg,cbc
  • Guided clients in selecting appropriate dosages for products including smokeables, edibles, extracts, and vapes.
  • Implemented correct pictograms in updated store displays each week.
  • Ensured weekly updates of comprehensive store inventory records exceeding 800 items.
  • Ensured shelves were fully stocked and organized according to company standards.
  • Coordinated handling of cannabinoids and kratom products for different consumption methods.

Budtender

Rise Dispensarie
02.2020 - 11.2021
  • Checked guests' photo identification for validity and age requirements.
  • Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
  • Sold flowers, concentrates and edibles in fast-paced environment.
  • Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
  • Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
  • Restocked supplies and arranged displays.
  • Answered questions about medicinal and recreational uses and effects and qualities of different strains.
  • Employed effective cash handling procedures for accurate accounting of daily sales transactions while minimizing discrepancies or losses.

Education

High School Diploma -

Waubonsee Valley Highschool
Naperville, IL
07.2011

Skills

  • Supporting medical patients
  • Product merchandising
  • Patience and empathy
  • Customer education
  • Product knowledge expertise
  • Restocking inventory
  • Discussing cannabis
  • Cleanliness and hygiene
  • Sales proficiency
  • Counting money
  • Maintaining security
  • Loss prevention
  • Report writing
  • Incident reporting
  • Security guard license
  • General security
  • CCTV surveillance
  • Detail-oriented
  • Superior customer service
  • Emergency response
  • Patrol operations
  • Relationship building and management
  • Dispatch
  • Night and safe deposit procedures
  • First aid and CPR certified
  • Entrance control
  • High level of integrity
  • Shift work experience
  • Work ethic
  • Customer service
  • Computer skills
  • Cash handling
  • Relationship building
  • Courteous and professional
  • Flexible schedule
  • Oral communication
  • Work Planning and Prioritization
  • New hire training
  • Data entry
  • Order fulfillment
  • Inventory management
  • Cross-functional teamwork
  • Sales techniques
  • Loyalty program promotion
  • Preparing reports
  • POS system operation
  • Product inspection
  • Forklift operation
  • Problem-solving
  • Multitasking and organization
  • Reliable and punctual
  • Team collaboration

Timeline

Back of House

Wayfair Outlet
11.2024 - Current

Security Officer

PCS Security
03.2023 - 08.2023

Doyen

CBD Kratom
12.2021 - 02.2023

Budtender

Rise Dispensarie
02.2020 - 11.2021

High School Diploma -

Waubonsee Valley Highschool
Chris Gehl