Highly productive manager with 14 years of experience in team leadership in QSR industry. Background includes sales, management and customer service in fast-paced settings.
Overview
13
13
years of professional experience
Work History
Kitchen Specialist
Travel Centers Of America- Popeye's
09.2018 - Current
Business Owner
Bgm Professional Services
06.2015 - Current
Interacted well with customers to build connections and nurture relationships.
Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
General Manager
Knoxville Auto Truck Plaza/Atomic Bird - Popeye's
12.2010 - 06.2017
Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
Ensured compliance with all health department regulations as well as company policies and procedures.
Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
Motivated staff to perform at peak efficiency and quality.
Developed unique events and special promotions to drive sales.