Summary

Overview

Work History

Education

Skills

Timeline

Chris Gilbert

Palestine,TX

Summary

At Chick-fil-A, I excelled as a Guardian of Hospitality, enhancing customer experiences by leveraging teamwork, problem-solving, and comprehensive knowledge of PathWay. Known for fostering a positive atmosphere and recognized by customers for exceptional service, demonstrating leadership and meticulous attention to detail while also focusing on routine tasks.

Overview

4

4

years of professional experience

Work History

Guardian of Hospitality

Chick-fil-A

10.2020 - Current

Promoted a positive working atmosphere through teamwork and collaboration with colleagues across departments.
Was over what we call a CEM (Customer Experience Monitor) where I would review comments and scores on how we as a restaurant were doing with fast service, attentiveness, courteousness, ETC.
Was also known by many customers as "The Chick-Fil-A guy". And knew many customers by name.
During my time at CFA, when I first started was cross-trained (Back of House) as well as growing in (Front of House) where I was able to be very knowledgeable on all the procedures in the restaurant.
Was also very knowledgeable and helped educate others on PathWay. PathWay is the program CFA uses to put all their procedures on how to clean the Restaraunt properly, how to serve customers the CFA way, How to prepare and serve food.

Education

High School Diploma -

Faith Academy

Tennessee Colony, TX

06-2020

Skills

Teamwork
Teamwork and collaboration
Problem-solving
Attention to detail

Multitasking
Reliability
Excellent communication
Team leadership

Timeline

Guardian of Hospitality

Chick-fil-A

10.2020 - Current

High School Diploma -

Faith Academy