Chris Gilmore
Summary
Accomplished Sr. Manager with extensive experience in the Coca-Cola system, excelling in operational planning and cross-functional collaboration. Proven track record in enhancing team productivity and value. Adept at talent development and operations management, driving efficiency and fostering a culture of continuous improvement.
Overview
38
38
years of professional experience
Work History
Sr. Manager Supply Planning
Coc-Cola Consolidated
05.2016 - Current
- Provided strong leadership to enhance team productivity and develop next level of servant leaders.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Established strong relationships with internal and external stakeholders, ensuring long-term partnerships and open dialogue between functions.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Implemented and developed operational standards, policies and procedures.
Supply Chain Planning Manager
Coca-Cola Enterprises
07.2007 - 05.2016
- Built a team of professional deployment planners, production planners, demand planners and transportation planners in order for CCE to roll out a centralized planning model.
- Managed team of planners and analysts to achieve organizational goals and support customer service metrics.
- Developed comprehensive training programs for new hires and ensured ongoing professional development for existing staff members.
- Implemented innovative solutions and work instructions to reduce the labor hours spent in manually planning work.
- Developed effective routines and strategies, ensuring uninterrupted supply of finished goods.
- Spearheaded process improvements with lean methodologies, maximizing operational efficiency across the organization.
- Implemented robust contingency plans for unexpected disruptions in the supply chain, ensuring business continuity and minimizing financial impacts.
- Championed change management initiatives to foster an agile culture within the supply chain department.
COE Manager
Coca-Cola Refreshments
04.2014 - 10.2015
- Ensured compliance with company policies, procedures, and work instructions by monitoring operations on a daily basis.
- Partnered with other COE Managers to share best practices, learn from collective experiences, and implement SOPs across the CCR planning offices.
- Ensured data integrity of the planning systems across 3 of the 7 planning offices in the US, this included the interfaces across 3 SAP platforms.
- First level triage of user support for the eastern US.
Operations Manager
Coca-Cola Enterprises
07.2004 - 07.2007
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed warehouse and distribution operations to achieve timely and accurate delivery of goods and maximize customer service, while maintaining budgetary requirements.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Analyzed and reported on key performance metrics to senior management.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Facilitated smooth collaboration between departments through clear communication channels.
- Established a "Day in my life" routine between the warehouse, sales and distribution teams.
District Sales Manager
Coca-Cola Enterprises
08.1993 - 08.2004
- Collaborated closely with other district managers to share best practices, learnings, and drive overall success of the organization.
- Improved team performance by providing regular coaching, training, and mentoring to sales representatives. This included co-selling once per month in another sales area.
- Increased sales revenue by developing and implementing effective sales strategies for the district.
- Exceeded annual sales targets through strategic planning, territory optimization, and customer relationship building.
- Recognized potential talent within the team members early on; mentored them into higher positions in the organization over time.
- Grew YOY sales by at least 5% each year by consistently meeting sales targets and growing share.
- Led sales meetings to communicate objectives, review progress against goals, and discuss areas for improvement.
- Contributed to company growth by identifying new market opportunities for product expansion.
Merchandising Supervisor
Coca-Cola Enterprises
05.1993 - 08.1993
- Responsible for overseeing a team of merchandisers, ensuring effective scheduling and budgeting compliance.
- Optimized product placement within stores for maximum visibility and accessibility, driving sales performance.
- Conducted regular audits of merchandising activities to maintain compliance with company policies and best practices.
- Created a scorecard for merchandising audits. Scorecards were aggregated and utilized in coaching and teammate performance reviews.
- Developed strong relationships with store and region managers to negotiate favorable product positioning, enhancing share and profitability.
Account Manager
Coca-Cola Enterprises
07.1992 - 05.1993
- Built customer trust by addressing their needs promptly in offering solutions to increase their business.
- Managed a diverse portfolio of accounts ranging from farms to supermarkets.
- Successfully grew volume year over year in a short time by offering products and programs to customers that were not previously offered.
Route Salesman
Coca-Cola Enterprises
10.1987 - 07.1992
- Increased customer satisfaction by providing exceptional service and addressing inquiries promptly.
- Grew route commission from $23k annually to $42k in just under 5 years.
- Implemented safe driving practices, reducing the risk of accidents and maintaining company vehicle maintenance standards.
- Established effective time management habits to balance between selling, delivering and merchandising.
Education
High School Diploma -
York High School
Yorktown, VASkills
- Strategic planning
- Cross-functional collaboration and communication
- Talent development
- Operations management
- Cross-functional team coordination
- Data-driven decision making
- Operations planning
- Problem-solving
Timeline
Sr. Manager Supply Planning
Coc-Cola Consolidated
05.2016 - Current
COE Manager
Coca-Cola Refreshments
04.2014 - 10.2015
Supply Chain Planning Manager
Coca-Cola Enterprises
07.2007 - 05.2016
Operations Manager
Coca-Cola Enterprises
07.2004 - 07.2007
District Sales Manager
Coca-Cola Enterprises
08.1993 - 08.2004
Merchandising Supervisor
Coca-Cola Enterprises
05.1993 - 08.1993
Account Manager
Coca-Cola Enterprises
07.1992 - 05.1993
Route Salesman
Coca-Cola Enterprises
10.1987 - 07.1992
High School Diploma -
York High School
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