Summary
Work History
Education
Skills
Accomplishments
Timeline
Generic

Chris Goss

Atlanta,GA

Summary

Knowledgeable Operations Management professional with demonstrated record of success in driving improvements to diverse areas. Well-versed in managing compliance requirements, improving productivity and reducing costs. Looking for new growth-oriented position with a progressive company.

Work History

Assistant Center Manager

CSL Plasma
2022 - 2024
  • Identified expansion opportunities, developed strategies, and provided tactical business solutions to executive leaders, leading to improved organizational effectiveness
  • Managed administrative functions such as personnel policies, regulatory compliance, and customer service to ensure smooth operations
  • Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.

Field Operations Manager

BioLife Plasma Services
2019 - 2022
  • Facilitated meetings with center leaders to review development opportunities and ensure training compliance
  • Provided operational support to multiple centers, overseeing donor management, regulatory compliance, and employee engagement.
  • Implemented best practices in order to maximize efficiency of operations.
  • Created reports detailing operational performance metrics on a weekly basis.

Assistant Store Lead

PetSmart
2016 - 2019
  • Managed total store operations to improve sales trends, optimize inventory, and enhance customer service
  • Exceeded annual department sales and margin goals through strategic product merchandising
  • Optimized weekly labor schedules to maximize customer service and operational efficiency.
  • Developed and implemented plans for daily operations, including inventory management, staffing and scheduling.

Veterinary Technician

Banfield Pet Hospital
2016 - 2018
  • Conducted physical examinations on animals, assisted with diagnostic procedures, and administered medications
  • Provided postoperative care for animals recovering from surgery including providing pain management treatments.
  • Educated clients on proper animal nutrition and preventive health care techniques.

Team Leader

Hands On Atlanta
2009 - 2014
  • Provided assistance to a team of educators and support staff, fostering a positive team culture
  • Developed and oversaw the after-school program, collaborating with community partners to enhance offerings
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.

Education

High School Equivalent -

Eagles Landing High School
McDonough, GA

Skills

  • Recruiting
  • Project Planning
  • Team Building
  • Business Development
  • Customer Service
  • Administrative Management
  • Inventory Management
  • Process Improvement
  • Communication Skills
  • Leadership
  • Goal Setting and Tracking
  • Employee engagement
  • Staff Training and Development
  • Scheduling proficiency
  • Sales proficiency
  • Marketing knowledge
  • Facility Management
  • Data Analysis
  • Regulatory Standards
  • Financial Reporting

Accomplishments

  • The Presidents Volunteer Service Award (2009-2012)

Timeline

Assistant Center Manager

CSL Plasma
2022 - 2024

Field Operations Manager

BioLife Plasma Services
2019 - 2022

Assistant Store Lead

PetSmart
2016 - 2019

Veterinary Technician

Banfield Pet Hospital
2016 - 2018

Team Leader

Hands On Atlanta
2009 - 2014

High School Equivalent -

Eagles Landing High School

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Chris Goss