Collecting and building Legos with my family
Chris Goudeseune
Strategic Leader Who Thrives On Getting Things Done
Menifee,CA
Summary
Versatile and results-driven strategy and operations leader seeking Chief of Staff role within a company that's making a difference in the world. Skilled at seeing the "big picture" while still also focusing on details. 8+ years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Excellent communicator with talent for spotting areas in need of improvement and implementing changes with strategic approach. Reliable team player committed to building high-performing teams and developing organizational culture.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
1
1
Certificate
Work History
Vice President, Operations
American Council On Exercise
San Diego, CA
09.2021 - Current
- Served as executive leader to strategically influence and affect overall operational direction.
- Facilitated tactical executive meetings that resulted in sharpened focus, increased collaboration, and alignment around priorities.
- Facilitated annual strategic planning and distilled outcomes into workable implementation plans.
- Worked in matrix management environment with oversight of leadership team and execution of strategic initiatives.
- Established communication channels between executive leadership and director-level managers that enhanced alignment to annual operating plan.
- Identified operational issues on daily basis and quickly provided actionable recommendations to resolve issues.
- Managed 4 diverse teams focused on customer experience, logistics, and management of programs and cross-functional projects.
- Supported C-suite Executives (primarily CEO and CFO) with special projects and additional job duties.
Director, Operations
American Council On Exercise
San Diego, CA
04.2014 - 09.2021
- Lead implementation and adoption of project management principles that resulted in projects being better organized and completed on time.
- Lead cross-functional project teams in identifying project goals, gathering requirements, setting priority, and developing execution plans.
- Hired and coached teams to achieve daily and long-term operations and business goals while being their best selves.
- Established new approaches to annual strategic planning and budget planning processes that resulted in significant resource savings.
- Continuously evaluated program effectiveness to determine return on investment and provided change recommendations as needed.
- Operationalized departments that were not performing to their potential that resulted in over $200,000 saved annually.
Operations Manager
American Council On Exercise
San Diego, CA
04.2013 - 04.2014
- Served as 'chief of staff' to Chief Operating Officer.
- Initiated key projects, developed project plans and timelines, managed costs, and monitored performance.
- Worked collaboratively to establish key priorities and communicated priorities to key leaders.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Collaborated with process owners to refine procedures and devise best practices that would support organizational growth.
- Managed cross-departmental contract workflow that resulted in contracts being discussed and executed 2x faster.
Program Manager
American Council On Exercise
San Diego, CA
08.2011 - 04.2013
- Lead and facilitated organization's live education program.
- Executed roughly 75 events annually to boost business revenue by over $100,000 annually.
- Interacted with customers to facilitate sales and subject matter experts to identify areas of improvement for program.
- Managed budget, organized schedules, created and maintained contracts, and executed events.
- Met with internal program stakeholders on regular basis to assess progress and make adjustments.
- Pitched and built new programming strategies that resulted increased profit margins by decreasing cost of goods by 20% year over year.
Certification
Project Management Professional (PMP) - current through July 2023
Education
Bachelor of Arts - English
University of Colorado Denver
Denver, CO 08.2003 - 05.2008
Skills
Excellent communicator and connector
Critical thinking and problem-solving
Strategic planning and project executor
Team-building and collaboration
Interests
Writing and blogging (focused on craft beer)
Tinkering with automobiles
Timeline
Vice President, Operations
American Council On Exercise
09.2021 - Current
Project Management Professional (PMP) - current through July 2023
07-2017
Director, Operations
American Council On Exercise
04.2014 - 09.2021
Operations Manager
American Council On Exercise
04.2013 - 04.2014
Program Manager
American Council On Exercise
08.2011 - 04.2013
Bachelor of Arts - English
University of Colorado Denver
08.2003 - 05.2008