Chris Gracia
Crandall,Texas
Summary
Seasoned Area Supervisor dedicated to streamlining operations and maximizing team performance. Driven to improve processes and reduce costs with hands-on management style. Bringing strong communication, planning and problem solving abilities demonstrated over 6 years in the field.
Overview
15
15
years of professional experience
Work History
Area Supervisor
Tall Timbers Pizza Hut
10.2018 - Current
- Oversaw daily operations to ensure adherence to company policies and standards, maintaining consistency across all locations.
- Maintained open lines of communication between management and staff, creating teamwork and collaboration towards shared goals.
- Led team meetings to discuss progress toward goals, address challenges, celebrate successes, and encourage continuous learning experiences among team members.
- Led team to exceed sales targets for five consecutive quarters through effective coaching and leadership.
Store Manager
Landry's Corporation - Saltgrass Steakhouse
08.2015 - 09.2018
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Store Manager
Tall Timbers Pizza Hut
02.2012 - 08.2015
- Assisted with hiring, training and mentoring new staff members.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Store Manager
Tall Timbers Pizza Hut
04.2010 - 02.2012
- Assisted with hiring, training and mentoring new staff members.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
High School Diploma -
Fruitvale High School
Fruitvale, TX05-2007
Skills
- Team building and motivation
- Goal setting and achievement
- Multi-unit management
- Leadership development
- Analyzing profitability
Accomplishments
- Top 100 Area Coach for Pizza Hut in 2024
- Multiple locations hit 2 million in sales in 2024
- Supervised team of 250 staff members.
Timeline
Area Supervisor
Tall Timbers Pizza Hut
10.2018 - Current
Store Manager
Landry's Corporation - Saltgrass Steakhouse
08.2015 - 09.2018
Store Manager
Tall Timbers Pizza Hut
02.2012 - 08.2015
Store Manager
Tall Timbers Pizza Hut
04.2010 - 02.2012
High School Diploma -
Fruitvale High School
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