Summary
Overview
Work History
Education
Skills
Timeline
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Chris Greene

Burlington,ME

Summary

Accomplished Food Service Director at Cre802llc, adept in waste reduction and staff leadership, enhanced kitchen efficiency and customer satisfaction. Skilled in strategic planning and problem-solving, consistently exceeded food quality standards. Fostered teamwork, achieving high service quality at Hilton Garden Inn Hotel. Highly proficient in sanitation standards and food safety compliance, ensuring top-notch dining experiences. Accomplished Food Service Assistant dedicated to increasing sales, diversifying menus and optimizing policies to transform food service operations. Quality-oriented and decisive leader with proactive approach. Results-driven leader with solid background in food service planning and management. Hardworking, ambitious and resourceful with clear understanding of business priorities and best practices.

Overview

28
28
years of professional experience

Work History

Food Service Director

Cre802llc
04.2013 - Current
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Streamlined food preparation processes by implementing time-saving techniques, leading to a more efficient kitchen operation.
  • Conducted regular performance evaluations for staff members, offering constructive feedback for improvement when necessary.
  • Consistently met or exceeded company standards for food quality, presentation, and taste during daily operations.
  • Maintained compliance with all company policies, procedures, and local health regulations to ensure a safe and healthy work environment for all employees.
  • Maintained a clean and inviting dining area, contributing to an enjoyable customer experience.
  • Established excellent rapport with coworkers to foster a cohesive team environment that maximized efficiency in all aspects of food service operations.
  • Coordinated catering orders for special functions such as private parties or corporate events while maintaining high levels of service quality on-site at the venue.
  • Improved customer satisfaction by consistently providing friendly and efficient service to patrons.
  • Handled customer complaints promptly and professionally, turning negative experiences into positive outcomes whenever possible.
  • Managed cash handling procedures, ensuring accuracy in daily reports and minimizing discrepancies during shift changes.

Dining Room Server

Hilton Garden Inn Hotel
03.2012 - 01.2014
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Enhanced customer satisfaction by providing exceptional service and maintaining a clean dining environment.
  • Built long-lasting relationships with residents.
  • Contributed to a positive work atmosphere by fostering teamwork among colleagues while also demonstrating initiative when needed.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Took orders and delivered food items to residents in main dining room.
  • Maintained up-to-date knowledge of menu offerings, including ingredients, preparation methods, allergens, and dietary restrictions for clear communication with guests.
  • Replenished table, wait staff and kitchen supplies.

Food Preparation Worker

United States Marine Corps
10.1996 - 10.1997
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Packaged and stored food products following proper handling and preservation methods.
  • Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
  • Organized and re-stocked various stations and self-service items.
  • Made food according to standard recipes with requested changes for customer satisfaction.

Education

High School Diploma -

Monsignor Scanlan Catholic High School
The Bronx, NY
06.1995

Skills

  • Ordering and Purchasing
  • Staff Training and Development
  • Sanitation Standards
  • Staff Leadership
  • Food Safety Compliance
  • Food presentation
  • Strategic Planning
  • Meal Planning
  • Inventory Management
  • Allergen awareness
  • Waste Reduction
  • Recipe creation
  • Portion Control
  • Cost Control
  • Customer Service
  • Problem-Solving
  • Reliable and Responsible
  • Collaboration and Teamwork
  • Critical Thinking
  • Safe Food Handling
  • Relationship Building

Timeline

Food Service Director

Cre802llc
04.2013 - Current

Dining Room Server

Hilton Garden Inn Hotel
03.2012 - 01.2014

Food Preparation Worker

United States Marine Corps
10.1996 - 10.1997

High School Diploma -

Monsignor Scanlan Catholic High School

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Chris Greene