Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

CHRIS GUERIN

Eugene,OR

Summary

Dynamic Sales Manager with a proven track record at UniFirst, excelling in revenue forecasting and territory management. Expert in coaching teams to exceed sales goals, driving performance improvements, and optimizing profit margins. Adept at developing innovative strategies and fostering strong client relationships to enhance business growth.

Overview

12
12
years of professional experience

Work History

Sales Manager

UniFirst
Eugene, Oregon
09.2024 - Current
  • Developed and implemented annual Sales Plan, submitting quarterly goals and monthly progress updates to General Manager.
  • Coached and managed Outside Sales Representatives, enhancing skills for maintaining accounts and securing new appointments.
  • Assumed responsibility for Target Accounts during absences, ensuring opportunities were maximized.
  • Accompanied Sales Representatives on sales calls to evaluate techniques and provide actionable feedback.
  • Conducted product knowledge and selling skills training during weekly sales meetings to promote continuous improvement.
  • Performed formal evaluations of sales performance, identifying areas for growth among Sales Representatives.
  • Assisted Sales Representatives in devising strategies to meet sales goals when needed.
  • Maintained budgeted staffing levels while collaborating with other Sales Managers and Department Managers.

Sales Manager

Wayfair
Springfield, OR
06.2019 - Current
  • Develop, manage and coach a team of inside sales agents to drive incremental revenue and support company initiatives
  • Partner with the Innovation department to think critically regarding process enablement
  • Support the development and implementation of the sales vision and strategy to exceed customer experience targets and revenue goals
  • Make recommendations and/or take corrective action to manage performance as appropriate
  • Work closely with Human Resources and senior leadership to address and resolve employee issues
  • Provide extensive hands on coaching, pipeline and performance management
  • Analyzes sales/service trends based on historical data to close performance gaps
  • Create new innovative sales tactics and strategies to drive growth
  • Responds in a professional and courteous manner to escalated customer service inquiries, requests or complaints to reach an effective resolution.

Sales Manager

Yelp
12.2021 - 05.2024
  • Coached and developed team of Account Executives to achieve high performance and leadership potential.
  • Held team accountable for clear communication of products, policies, and pricing to prospects.
  • Executed effective meetings, one-on-ones, and group training sessions to enhance skills.
  • Exceeded monthly sales quotas consistently through strategic planning and execution.
  • Implemented targeted sales training programs to optimize team productivity and effectiveness.

Sales Manager

Zones Inc
Portland, OR
07.2018 - 06.2019
  • Provide leadership and day to day direction of Account Executives including pipeline and performance management and reporting
  • Use playbook as foundation for daily activity and inspection of Account Executive Team
  • Provide day to day leadership that is: Proactive, Prepared, Precise, Prescriptive and Practiced
  • Develop strategies and market plans and identify new product/service offerings within assigned territory
  • Foster an empowered and highly effective team, focused on aligning efforts with business results
  • Develop the strategies and market plans required to grow existing Zones client solution business, as well as land new potential Zones clients within the assigned geography
  • Managed customer portfolio to assigned revenue, profit and contribution quotas
  • Apply knowledge of the technology resale and solution provider industry and market trends to identify key prospects and obtain meetings with key decision makers
  • Develop meaningful business relationships with Zones client prospects, and business partners at the Executive level to create awareness and understanding of the Zones brand and capabilities.

Sales Manager

Veritas
Springfield, OR
10.2015 - 05.2016
  • Effectively direct day-to-day operations of the sales contact center; build, lead and develop a team of exceptional sales and service professionals
  • Responsible for driving a best-in-class experience for Veritas customers with a focus on sales and retention
  • Work with senior management to establish business goals that support the mission
  • Identify the key performance drivers that affect and control the business goals
  • Monitor team by running metrics reports through Salesforce
  • Create a culture that supports the mission of the sales team
  • Provide statistical feedback on business goals and key performance drivers.

Sales Manager

Symantec Corp
Springfield, OR
06.2013 - 10.2015
  • Conduct analysis to identify opportunities to improve results
  • Recommend the appropriate tools to meet the business goals and improve performance
  • Implement, streamline and execute sales compensation processes, including delivering metrics and using Symantec wide tools to optimize governance and speed of execution
  • Develop and deliver compensation / incentives training and communications for relevant audiences that improve understanding and execution in accordance with Symantec's strategy
  • Help drive operational changes through effective project management, consensus building and communication across all levels of the organization.

Education

Associate of Arts -

Lane Community College
01-2002

Diploma -

Coquille High School
01-2000

Skills

  • Sales operations
  • Revenue forecasting
  • Profit optimization
  • Territory management

Accomplishments

  • Achieved 275% of quota in Q4FY16 and 155% in Q3 FY16 with Veritas.
  • Sales Achievement award Winner: FY12 Q2, FY12 Q3, FY12 Q4, FY13 Q1, FY13 Q2, FY13 Q3.
  • Symantec Achievers Trip Winner 2013 Lisbon, Portugal.

Timeline

Sales Manager

UniFirst
09.2024 - Current

Sales Manager

Yelp
12.2021 - 05.2024

Sales Manager

Wayfair
06.2019 - Current

Sales Manager

Zones Inc
07.2018 - 06.2019

Sales Manager

Veritas
10.2015 - 05.2016

Sales Manager

Symantec Corp
06.2013 - 10.2015

Associate of Arts -

Lane Community College

Diploma -

Coquille High School

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CHRIS GUERIN