Chris Gustafson
Cary,IL
Summary
A dedicated professional with a strong career focus, eager to learn, grow, and enhance skills. Highly adaptable to change, adept at overcoming challenges, and committed to delivering high-quality work in any task
Overview
13
13
years of professional experience
Work History
District Manager
Domino's Pizza
06.2023 - Current
- Supervised various locations, enforcing high-quality standards of operation.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Resolved problems with customers to maintain relationships and increase return customer base.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Regional Field Trainer
Domino's Pizza
09.2023 - 06.2024
- Developed and executed performance management programs to increase employee engagement and productivity.
- All the stores I collaborated with experienced an improvement in product quality and achieved higher scores in their subsequent corporate evaluations
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Provided coaching and mentoring to employees.
- Analyzed and evaluated training effectiveness and program outcomes.
- Managed all aspects of new hire documentation and onboarding processes. Additionally, conducted orientation sessions for new team members.
General Manager
Domino's Pizza
03.2011 - 09.2023
- Managed budget implementations, employee evaluations, training, and schedules.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Formulated policies and procedures to streamline operations.
- Utilized Microsoft Office to develop and monitor training programs, and created spreadsheets to track sales goals and other key company metrics.
Education
High School Diploma -
Crystal Lake South
Crystal Lake, IL05.2004
Skills
- Customer Service
- Working Collaboratively
- Time Management
- Organizational Skills
- Microsoft Office
- Financial Management
- Leadership Development
Accomplishments
General Manager of the Year | 2016 & 2021 |
Awarded for developing the best team and excelling in all areas of operation
Road Warrior Award | 2013 |
Awarded for operating in multiple stores to improve the overall work process and efficiency
Multiple 5-Star Award | 2016 |
Awarded for multiple 5-Star OER's in a year
Timeline
Regional Field Trainer
Domino's Pizza
09.2023 - 06.2024
District Manager
Domino's Pizza
06.2023 - Current
General Manager
Domino's Pizza
03.2011 - 09.2023
High School Diploma -
Crystal Lake South
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