Summary
Overview
Work History
Skills
Timeline
Generic

Chris Hansing

Summary

Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

11
11
years of professional experience

Work History

General Manager, Operations

Mezafusion Hospitality Inc
06.2023 - Current
  • Experience in team leadership, motivation, and building teams
  • Knowledge of financial and accounting principles, and experience in developing and managing budgets
  • Communication: strong communication skills, and experience in stakeholder communication and relationship building
  • Problem-solving: Expertise in problem-solving, Bar and Restaurant environment

General Manager/Operations Manager

Paquin Entertainment
08.2022 - 05.2023
  • Created innovative marketing and advertising campaigns to promote brand awareness
  • Performed statistical analyses to gather data for operational and forecast team needs
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow
  • Implemented new technology to streamline processes and improve operations
  • Supervised operations team to support operational excellence and excellent customer service

Operations Specialist

Apple
07.2020 - 08.2022
  • Encouraged and promoted ideas aligned to business needs and benefits
  • Make sure your team has the support, knowledge, and resources required to maintain product availability, complete inventory task
  • Collected, arranged, and input information into database system
  • Collected customer feedback and made business adjustments to improve retention and satisfaction

General Manager

Plan Check Kitchen + Bar
09.2017 - 01.2020
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit
  • Implemented innovative programs to increase employee loyalty and reduce turnover
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures

General Manager

Starbucks
01.2017 - 09.2017
  • Managed purchasing, sales, marketing and customer account operations efficiently
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures

General Manager

Umami Restaurant Group
11.2013 - 12.2016
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings
  • Trained and guided team members to maintain high productivity and performance metrics
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit
  • Collaborated with cross-functional teams to develop innovative solutions

Skills

  • Operational Excellence
  • Budget Administration
  • Cost Analysis and Savings
  • Inventory Tracking and Management
  • Advertising Campaign Development
  • Profit and Loss Control
  • Shrink Reduction
  • Logistics Planning
  • Administering Payroll
  • Social Media Platforms
  • Business Forecasting
  • P&L Administration
  • Management
  • Leadership
  • Project management
  • Business development
  • Process improvement
  • Profit & loss
  • Strategic planning
  • Sales
  • Supervising experience
  • Hospitality
  • Restaurant Management
  • Operations Management

Timeline

General Manager, Operations

Mezafusion Hospitality Inc
06.2023 - Current

General Manager/Operations Manager

Paquin Entertainment
08.2022 - 05.2023

Operations Specialist

Apple
07.2020 - 08.2022

General Manager

Plan Check Kitchen + Bar
09.2017 - 01.2020

General Manager

Starbucks
01.2017 - 09.2017

General Manager

Umami Restaurant Group
11.2013 - 12.2016
Chris Hansing