Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
Generic

Chris Hargrove

Raleigh,NC

Summary

Seasoned Managing Partner with background in developing strategic business plans, overseeing operational efficiency, and leading high-performing teams. Strengths include strong leadership skills, financial acumen, and ability to build lasting client relationships. Proven record of driving growth and profitability in previous work through effective business management.

Overview

29
29
years of professional experience

Work History

Managing Partner

Firebirds Wood Fired Grill
Morrisville, NC
04.2019 - Current
  • Executed P&L reconciliation to enhance financial accuracy.
  • Oversaw entire restaurant operations, ensuring seamless front and back of house functionality.
  • Maintained overall guest satisfaction through attentive service and quality assurance.
  • Ensured strict adherence to menu standards and operational protocols.
  • Monitored financial performance to align with company objectives.
  • Managed scheduling for all front and back of house staff to optimize productivity.
  • Conducted bi-weekly inventory checks in collaboration with team members.
  • Supervised ordering processes for efficient front and back of house operations.
  • Actively participated in strategic planning meetings.
  • Negotiated contracts with suppliers, vendors, and clients.
  • Conducted market research to identify trends and opportunities for growth.
  • Created innovative solutions that addressed operational challenges.
  • Implemented cost-saving measures to improve profitability.

Managing Partner

Bonefish Grill
Raleigh, NC
02.2006 - 07.2018
  • Approved schedules aligned with budgets for 80 hourly employees and 4 managers.
  • Provided guidance and mentorship to junior partners.
  • Executed local store marketing, catering sales initiatives, and front-of-house development plans.
  • Conducted P&L reconciliation, weekly inventory assessments, and ordering for par levels.
  • Enhanced customer service scores from 65% to 80% through effective training and follow-up.
  • Increased sales by 10% by focusing on customer service and local marketing strategies.
  • Improved online rating from 3.5 stars to 4.0 stars through enhanced engagement.
  • Reduced waste from sixth decile to second through rigorous BOH training on recipes and plating.
  • Mentored three managers to achieve managing partner status through P&L management training.

Culinary Manager

Outback Steakhouse
Kailua-Kona, HI
01.1996 - 12.2005
  • Executed P&L reconciliation to enhance financial accuracy and reporting.
  • Established ordering par levels to optimize inventory management.
  • Trained market leaders on best practices for operational excellence.
  • Managed a team of 60, fostering collaboration and high performance.
  • Achieved annual sales volume between $4.4 million and $5.0 million.
  • Promoted to Culinary Manager in 2004 after initial hire as Front of House Manager.

Education

University of North Carolina Wilmington - Business

University of North Carolina Wilmington
Wilmington, NC

Skills

  • P&L reconciliation
  • Inventory management
  • Operational excellence
  • Customer service
  • Team building
  • Employee training
  • Cost management
  • Quality assurance
  • Scheduling management
  • Waste reduction
  • Sales growth
  • Ethical leadership

References

References available upon request.

Timeline

Managing Partner

Firebirds Wood Fired Grill
04.2019 - Current

Managing Partner

Bonefish Grill
02.2006 - 07.2018

Culinary Manager

Outback Steakhouse
01.1996 - 12.2005

University of North Carolina Wilmington - Business

University of North Carolina Wilmington

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