Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
Generic

CHRIS HAYES

Aurora,CO

Summary

To obtain a position within a socially conscious organization that allows room for growth. I have extensive Manufacturing and Management experience with a focus on maintaining efficiencies and building strong employee moral.

Overview

26
26
years of professional experience

Work History

Southwest Regional Operations Manager

Trulieve/Harvest of Colorado
Denver, CO
09.2020 - 01.2024
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Managed scheduling, training, and inventory control.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Delivered positive customer experiences by implementing effective quality assurance practices.
  • Planned delivery routing, team workflows and promotional initiatives.
  • Improved morale and management communication by creating employee recognition and rewards practices.
  • Recruited, hired and trained crew members on application of projects, customer relations and customer service.
  • Developed initiatives for process improvement and reviewed and assessed ongoing operations.
  • Oversaw financial management, budget management, accounting and payroll activities.
  • Responded to information requests from superiors, providing specific documentation.
  • Contributed to proposal and contract development, negotiations and meetings.
  • Measured and reviewed performance via KPIs and metrics.
  • Enforced federal, state, local and company rules for safety and operations.
  • Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
  • Traveled to sister production sites to train and implement efficiency gains to both Management and Production teams
  • Performed routine inspections of facilities within the region in order to identify potential safety hazards or maintenance needs.
  • Supported and planned various effective marketing and sales strategies.
  • Assisted department heads with developing plans for upcoming projects or initiatives related to regional operations.
  • Monitored performance metrics of regional operations teams, identified areas for improvement, and developed strategies to maximize productivity.
  • Coordinated with other regional managers to ensure consistency in processes across multiple locations.
  • Conducted regular meetings with staff members to discuss progress, challenges, and goals.
  • Provided technical guidance on the implementation of new systems and technologies in the region.

Production Manager

Izzio Artisan Bakery
Louisville, CO
06.2014 - 06.2020
  • Implemented social distancing guidelines in the Manufacturing setting due to Covid-19.
  • Recruited, trained, and supervised a staff of 125 employees.
  • Minimized cross-contamination and infection risks by consistently following safe food handling procedures.
  • Coached employees in developing and achieving individual performance goals.
  • Forecasted staffing needs and production volume and produced and prepared daily operations reports.
  • Implemented root cause and corrective actions to remove production constraints and improve product quality.
  • Cultivated communication among senior managers and floor supervisors to encourage optimal productivity.
  • Managed all areas of manufacturing, safety, inventory control and process implementation.
  • Established and maintained clear production procedures, job roles and quality assurance guidelines.
  • Improved efficiency and productivity by eliminating waste and production constraints.
  • Budgeted monthly departmental expenses and implemented cost controls.
  • Directed and motivated 125 person team of production staff.
  • Completed key projects on time, on budget and with high level of accuracy.
  • Liaised between senior plant management and line-level supervision to maintain open communications.

Bakery Manager

Marczyk's Fine Foods
Denver, CO
06.2012 - 05.2014
  • Created new recipes and developed process improvements to avoid waste.
  • Coordinated with store employees in serving customers.
  • Followed code dating procedures and adhered to legal regulations governing product labeling and packaging.

Union Electrician

I.B.E.W. Local #68
Denver, CO
01.2003 - 01.2011
  • I was a foreman on the last five jobs that I worked, which spanned four years.
  • I was responsible for maintaining that the National Electrical Code was followed as well as any state or municipal codes.
  • I worked under very specific timelines that required coordination with other construction trades.

Floor Manager

Bank Bar & Grill
Denver, CO
11.1999 - 08.2003
  • I was responsible for managing the door staff, wait staff, and bar staff of 50+
  • This position required extensive customer involvement.
  • This includes customer service as well as the tactful handling of any customer issues.

CORPORATE SALES TRAINER, XENTEL INC

Xentel Inc.
Denver, CO
08.1997 - 11.1999
  • I was one of the top sales people within the company and taught all incoming staff the appropriate way to deliver the sales pitch.
  • Designed learning materials such as handouts, presentations, videos, and other interactive tools to enhance trainees' understanding of topics discussed during sessions.
  • Demonstrated different selling approaches in order to help the sales team increase their success rate when dealing with customers.
  • Recruited, trained and mentored sales team members, offering continuous support for professional development.
  • Developed and conducted comprehensive training sessions for corporate sales teams on product knowledge, customer service, and closing techniques.

Education

Journeyman's Electrical License -

Denver IBEW
05.2007

Loras College
Dubuque, IA

Colorado MED Badge #M115511

Skills

  • Excellent leadership skills, with the ability to delegate and prioritize tasks and responsibilities
  • Reliable, Responsible, and extremely self-motivated
  • Strong attention to detail
  • Scheduling
  • Self-motivated
  • Managerial experience
  • Manager coaching and training
  • Inventory Management
  • Health and Safety Compliance
  • Document Control
  • Business Development
  • Process Improvement
  • Marketing
  • Project Management
  • Cost Reduction
  • Staff Retention
  • Strategic Partnerships
  • Regulatory Compliance
  • Lean Manufacturing and Design
  • Business and Operations Management

Personal Information

Received the Jack C. Sparr award for leadership and brotherhood. This is the highest honor one can receive. The award is voted upon by fellow classmates and professors.

References

Letters of reference upon request.

Timeline

Southwest Regional Operations Manager

Trulieve/Harvest of Colorado
09.2020 - 01.2024

Production Manager

Izzio Artisan Bakery
06.2014 - 06.2020

Bakery Manager

Marczyk's Fine Foods
06.2012 - 05.2014

Union Electrician

I.B.E.W. Local #68
01.2003 - 01.2011

Floor Manager

Bank Bar & Grill
11.1999 - 08.2003

CORPORATE SALES TRAINER, XENTEL INC

Xentel Inc.
08.1997 - 11.1999

Journeyman's Electrical License -

Denver IBEW

Loras College

Colorado MED Badge #M115511

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