Chris Hayes
Jacksonville,FL
Summary
Developed leadership and strategic planning skills in fast-paced, high-demand environment. Expertise in process improvement and team management with significant experience in driving operational efficiencies. Demonstrated leadership in managing cross-functional teams and ensuring seamless project execution. Seeking to apply these transferrable skills to make meaningful impact in new industry.
Overview
22
22
years of professional experience
Work History
Operations Director
Sports Media Technology
11.2017 - Current
- Responsible for the overall planning, communication, product development, and operational implementation of all events
- Developed strategic plans for business growth, enabling the company to expand its market share and increase revenue.
- Led, supervised and provided strategic direction for workforce of 50 project managers.
- Coordinated logistics planning efforts to ensure timely delivery of products while minimizing transportation expenses.
- Serves as member of Director’s office leadership committee providing ongoing recommendations and updates regarding new software implementation and team leading initiatives.
Operations Manager
Sports Media Technology
10.2015 - 11.2017
- Assisting Operations Director with in creating and enforcing event policies, event procedures, and event responsibilities associated with successful SMT services delivery
- Directly manages the coordination of resources across six internal departments in the delivery of software packages, creating product requirements, managing testing, preparing status reports to executive management
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Developed and maintained relationships with external vendors and suppliers.
Senior Project Manager
Sports Media Technology
05.2003 - 10.2015
- Primary client contact managing international and domestic events, ensuring successful delivery of contractual agreements and project budgets over $6 million
- Efficiently managed multiple multi-national operations teams of 60-80 staff to implement data networks, information technology, statistical analytics, and live television broadcast technology
- Maintained schedules to meet key milestones at every project phase.
Education
Master of Arts - Project Management, Business Administration
Flagler College
Saint Augustine, FL05.2003
Skills
- Strategic planning and execution
- Operations management
- Staff training and development
- Logistics management
- Facilities management
- Team leadership
- Budget development
Websites
Timeline
Operations Director
Sports Media Technology
11.2017 - Current
Operations Manager
Sports Media Technology
10.2015 - 11.2017
Senior Project Manager
Sports Media Technology
05.2003 - 10.2015
Master of Arts - Project Management, Business Administration
Flagler College
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