Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
References
Timeline
Generic

Chris Haynes

Charlotte,NC

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Learns new skills quickly and is devoted to giving every customer a positive and memorable experience.

Overview

5
5
years of professional experience

Work History

Coach

CSA
Charlotte, NC
02.2022 - Current
  • Mentored and encouraged youth to develop strong work ethic by being positive role model and regularly practicing skills.
  • Established professional relationships with team members and coaches.
  • Created culture of good sportsmanship, cooperation and responsibility among athletes and coaching staff.
  • Organized and implemented training sessions, drills and exercises to improve technique, agility and strength.
  • Encouraged players with positive reinforcement during game play or practice sessions.
  • Provided guidance to participants in order to help them develop their skills and achieve desired goals.
  • Communicated effectively with parents, administrators, officials, media personnel and other coaches regarding team activities or concerns.
  • Developed practice plans tailored to individual needs as well as team development requirements.

Social Media Manager

F4
Concord, NC
01.2022 - Current
  • Created engaging content for multiple social media platforms, such as Twitter, Instagram, Facebook, and LinkedIn.
  • Used editing and graphic design tools to create content and visuals for social channels.
  • Managed the daily operations of all assigned social media accounts.
  • Tracked social media metrics to determine audience growth rate, volume and reach.
  • Created social media strategies to increase sales and brand awareness across multiple platforms.
  • Developed and implemented strategic social media marketing plans.
  • Developed content for blog posts, landing pages and social media platforms to further marketing endeavors.
  • Engaged with and responded to online audience through relevant comments.
  • Designed promotional materials using graphic design software applications.
  • Assisted in developing strategies for increasing followership and engagement rates.

Acai Scooper/cashier

Spoons
Charlotte, NC
11.2021 - 12.2022
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Answered customer questions about flavors or menu items in a knowledgeable manner.
  • Cleaned equipment such as blenders, mixers, freezers, scoops. after each use.
  • Communicated inventory needs to supervisors so that supplies were always available during shifts.
  • Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.
  • Followed company policies regarding portion sizes when serving customers' orders.

Server

Dog & Duck Family Pubs
Charleston, SC
01.2019 - 05.2021
  • Provided excellent customer service to ensure satisfaction.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.
  • Took orders from customers accurately and in a timely manner.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Education

Bachelor of Science - Sports, Entertainment, And Event Management

Johnson & Wales University - Charlotte
Charlotte, NC
12-2023

Skills

  • Team Development
  • Order Management
  • Guest Engagement
  • Beverage Preparation
  • Safe Food Handling
  • Performance Improvement
  • Positive and Professional
  • Exceptional Customer Service

Accomplishments

  • Two-time USCAA Men's soccer National Champions ('22, '23)
  • 2A South Carolina Men's soccer State Champions ('19)
  • Magna Cum Laude college Graduate
  • 3x Academic All-American

Affiliations

  • Photography
  • Videography
  • Photo/video Editing
  • Running
  • Working out

References

References available upon request.

Timeline

Coach

CSA
02.2022 - Current

Social Media Manager

F4
01.2022 - Current

Acai Scooper/cashier

Spoons
11.2021 - 12.2022

Server

Dog & Duck Family Pubs
01.2019 - 05.2021

Bachelor of Science - Sports, Entertainment, And Event Management

Johnson & Wales University - Charlotte

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Chris Haynes