Chris HEAD
Marietta,Georgia
Summary
Results-driven professional specializing in marketing, sales, and negotiation. Demonstrated success in enhancing client and company partnerships through effective problem solving and follow-through. Strong project management and team building skills contribute to successful integration of experiences into new initiatives. Exceptional communication abilities promote collaboration and drive measurable success.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Wholesale & MGA Operations Leader
U.S.I. Insurance Services
Atlanta, GA
02.2022 - 09.2025
- Reviewed book performance and growth strategies with carrier partners throughout the year, including WSIA.
- Facilitated monthly team meetings to communicate new processes and resolve issues effectively.
- Partnered with PATRA to outsource tasks, increasing revenue and efficiency.
- Implemented organization-wide procedures to streamline workflows and improve outcomes.
- Collaborated with IT, senior management, and carriers to launch Dyad's online multi-rater platform.
- Promoted to Wholesale & MGA Operations Leader based on demonstrated leadership and experience.
- Engaged consistently with clients to expand coverage options and generate additional revenue.
Broker, Property
BURNS & WILCOX BROKERAGE
Atlanta, GA
10.2020 - 02.2022
- Generated $180,000 in new business revenue in 2021 as Property Broker.
- Developed new agency relationships and client engagement to drive team revenue growth.
- Facilitated negotiations with clients and insurance carriers to secure advantageous terms.
Managing Broker
RT SPECIALTY, LLC.
Atlanta, GA
04.2020 - 10.2020
- Directed a team of four Property Brokers, generating over $70 million in insurance premium.
- Streamlined processes to enhance productivity and elevate client service standards.
Assistant Vice President, Marketing Account Executive
McGRIFF, SEIBELS & WILLIAMS, INC.
Birmingham, AL
04.2013 - 03.2020
- Promoted to Assistant Vice President after securing over $15.5 million in new business premium.
- Achieved Great Performers bonus in 2016, 2017, and 2018 for exceptional sales performance.
- Closed more than $2.5 million in insurance premiums in 2016 by leveraging strategic partnerships.
- Collaborated with clients to optimize coverage and enhance revenue growth.
- Crafted tailored insurance proposals addressing specific client profiles and risk factors.
Assistant Vice President, Account Executive
U.S.I. of Tennessee, Inc.
Memphis, TN
04.2003 - 04.2013
- Negotiated and managed over $20 million in commercial insurance premiums.
- Developed customized insurance solutions for diverse commercial clients.
- Achieved 97% retention rate for more than 80 clients across ten years.
- Contributed to Memphis office leading in all financial categories for six consecutive years.
- Supported office in surpassing 200% of financial plan in 2007.
- Promoted to Assistant Vice President due to outstanding performance.
Sales Executive
LIPSCOMB & PITTS INSURANCE, LLC.
Memphis, TN
09.2002 - 04.2003
Enterprise Sales Manager, Sales Executive
A.D.A.M., INC.
Atlanta, Georgia
02.2001 - 08.2002
- Achieved promotion to Enterprise Sales Manager from Sales Executive within eight months.
- Secured contracts for licensed health information with “U.S. News & World Reports” and top hospitals to enhance web strategies.
- Contributed significantly to development of a new business model that expanded hospital network and increased company revenues.
- Earned promotion to Sales Representative of Provider Sales from Inside Sales Representative in four months.
Sales Representative, Provider Sales, Inside Sales Representative
WebMD
Atlanta, Georgia
03.2000 - 02.2001
- Increased website revenue by 73% through development of strong physician office relationships.
- Collaborated on one-year project with Humana to enhance portal usage among contracted physicians.
Program Coordinator, Sales Executive
Seabury & Smith, A Marsh & McLennan Company
Memphis, Tennessee
09.1997 - 12.1999
- Directed seven Internet and direct marketing campaigns for client, generating additional revenue sources.
- Achieved 132% of sales objective for 1998.
Lead Life Insurance Specialist, Life Insurance Specialist
CNA Insurance Company
Nashville, Tennessee
06.1995 - 08.1997
Education
BS - Finance
University of Tennessee
Knoxville, Tennessee05-1995
Skills
- Microsoft Word and Excel
- Sagitta
- AIM
- Image Right
Professional Development
- Insurance Industry Charitable Foundation, Board Member, Denver, Colorado, 01/2018-12/2019
- Insurors of Memphis, Treasurer, Board of Directors, 01/2006-12/2013
- Certified Insurance Counselor Casualty Course, Memphis, Tennessee, 01/2009
- Certified Insurance Counselor Property Course, Nashville, Tennessee, 01/2006
- Summit Global Partners Inc., Wedge Sales Training, Dallas, Texas, 01/2003
- WebMD, Aslan Sales Skills, Atlanta, Georgia, 01/2000
- Seabury & Smith Consultative Sales Approach, Seattle, Washington, 01/1999
- Sedgwick Consultative Practices, Memphis, Tennessee, 01/1998
- Hartford School of Insurance, Hartford, Connecticut, 01/1998
- Chubb School of Insurance, Newark, New Jersey, 01/1997
Certification
- Property & Casualty / Accident & Health Insurance License - State of Georgia
Timeline
Wholesale & MGA Operations Leader
U.S.I. Insurance Services
02.2022 - 09.2025
Broker, Property
BURNS & WILCOX BROKERAGE
10.2020 - 02.2022
Managing Broker
RT SPECIALTY, LLC.
04.2020 - 10.2020
Assistant Vice President, Marketing Account Executive
McGRIFF, SEIBELS & WILLIAMS, INC.
04.2013 - 03.2020
Assistant Vice President, Account Executive
U.S.I. of Tennessee, Inc.
04.2003 - 04.2013
Sales Executive
LIPSCOMB & PITTS INSURANCE, LLC.
09.2002 - 04.2003
Enterprise Sales Manager, Sales Executive
A.D.A.M., INC.
02.2001 - 08.2002
Sales Representative, Provider Sales, Inside Sales Representative
WebMD
03.2000 - 02.2001
Program Coordinator, Sales Executive
Seabury & Smith, A Marsh & McLennan Company
09.1997 - 12.1999
Lead Life Insurance Specialist, Life Insurance Specialist
CNA Insurance Company
06.1995 - 08.1997
BS - Finance
University of Tennessee