Data - Analysis, Transformation, Integration, Presentation
Chris Heckler
Sales Engineer
Portland,OR
Summary
Driven and motivated Sales Engineer with exceptional consultative sales skills to help customers solve technical problems. Works in tandem with sales team to exceed customer expectations for functionality, cost-effectiveness, and successful system rollout. Offering strong work ethic and track record of building loyal customer relationships that included Phase One in technical demos that marketed integration between PDL data and IBM's Cloudpak Platform.
Overview
2
2
years of professional experience
8
8
years of post-secondary education
Work History
Software Engineer - Data/Sales
People Data Labs
Portland, OR
10.2018 - Current
- Role included exposure to AWS services that include: EMR, S3, EC2, Glue and Athena.
- Experience delivering Account Executive's talking points based upon technical results, analysis and observations concerning clients Product Demo.
- Engineered client specific infrastructure using Google Cloud to load and query PDL's product with Big Query.
- Using Hadoop and Apache Spark to engineer client specific ETL transformations applicable to varied business use cases.
- Assisted Account Executives in understanding technology applicable to clients use cases and making technical POC data solutions.
- Product Demos queried using SQL with over 35 fields needing to be fine tuned to customer specifications.
- Provided technical troubleshooting and solutions for clients with product or ingestion issues.
- Partnered with IBM for Cloudpak integration and delivering Tutorials and Demos.
- Developed and delivered product demonstrations and presentations.
- Collaborated with Data Build team on ETL (Extract, Transform, Load) tasks, maintaining data integrity and verifying pipeline stability.
- Performed evaluations and audits to support high-quality data and client satisfaction.
- Furthered company Vision by supporting Sales, Data and Engineering roles.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Maintained organized records and communicated patterns in client requests presentable merchandise to drive continuous sales.
- Used consultative sales approach to understand customer needs and recommend relevant insights into PDL's ability to provide value.
- Stayed knowledgeable on latest Cloud, Big Data and Social media news or advancements.
- Revised, modularized and updated old code bases to modern development standards, reducing operating costs and improving functionality.
- Translated technical concepts and information into terms all parties could easily comprehend.
Education
Master of Science - Data Analytics
01.2018 - 08.2023
- Coursework in Data Mining, Statistical Computation, Operations Research Methods, Advanced Statistical Methods, NoSQL Databases.
Bachelor of Science - Finance
09.2008 - 01.2011
- Elected to President for Financial Management Association in 2011
- Coursework in Graduate level Portfolio Management as a Consumer Staples analyst for PSU Investment fund.
Skills
Python
AWS EMR
AWS Athena
AWS Athena
Google Cloud (General)
Google Cloud Big Query
Apache Spark
Hadoop
Elasticsearch
Technical consulting
Relationship building
Leadership
Relationship development
Big Data
Machine Learning
Data Pipelines/ETL
Verbal and written communication
Persuasive
SQL
Sales
AWS Cloud Services (General)
Interests
Finance - Real Estate, Capital Markets, Management
Business - Problems/Solutions, Creation, Startups, Management
Timeline
Software Engineer - Data/Sales - People Data Labs
10.2018 - Current
University Of Illinois At Springfield - Master of Science, Data Analytics
01.2018 - 08.2023
Portland State University - Bachelor of Science, Finance
09.2008 - 01.2011