Chris Hendricks
Denver,CO
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.
Overview
4
4
years of professional experience
Work History
Payroll Clerk
Interstate Express
08.2022 - Current
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Utilized communication devices to stay in contact with dispatch and provide real-time status updates.
- Built professional relationships with customers and business partners to establish trust and credibility.
- Properly documented all specimens received using [Software].
- Followed company policies and procedures during shift
Server/Bartender
Stella at Oxford
04.2020 - 08.2021
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Barback/Busboy/Expo
Jinsei Oxford
08.2019 - 02.2020
- Greeted customers and provided friendly, knowledgeable service.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Checked ID cards and verified bar guests were of legal age.
- Operated POS system to collect payments from customers.
Education
Associate of Science - Mathematics
Community College Denver
Denver, CO2024
General Studies
University of Mississippi
Oxford, MS2021
GED -
Winston Churchill High School
2015
Skills
- Order Management
- Guest Engagement
- Cash Handling
- Suggestive Selling
- Call Management
- Appointment Scheduling
- Numeracy Skills
- Investigating Discrepancies
Timeline
Payroll Clerk
Interstate Express
08.2022 - Current
Server/Bartender
Stella at Oxford
04.2020 - 08.2021
Barback/Busboy/Expo
Jinsei Oxford
08.2019 - 02.2020
Associate of Science - Mathematics
Community College Denver
General Studies
University of Mississippi
GED -
Winston Churchill High School
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