Christopher Henkel
Denver,CO
Summary
Seeking a dynamic career opportunity with long-term growth potential in a company where I can utilize my diverse skills and experience. Results-driven leader with positive attitude and passion for providing high-quality advice and guidance to clients. Proven ability to identify customer needs, resolve conflicts and build strong relationships. Possesses excellent problem-solving, communication and interpersonal skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Advisor/Back Office/Warehouse
Best Buy
10.2023 - 02.2024
- Provided back-office support on Saturdays, ensuring balanced tills and preparing deposits
- Maintained stock levels in smart home, headphones, and gaming areas
- Managed receiving and shipping of daily shipments.
Front End Supervisor/Head Clerk
King Soopers
05.2023 - 08.2023
- Supervised front-end staff to enhance operational efficiency and customer satisfaction.
Customer Service Clerk/Bookkeeper
King Soopers
01.2023 - 05.2023
- Assisted customers with refunds and product inquiries
- Efficiently managed cashier duties to ensure timely service
- Conducted bookkeeping tasks including till balancing, lottery, and RTD passes.
Usher/Ticket Scanner/Security
Argus Security
01.2020 - 03.2022
- Scanned tickets and assisted patrons with seating
- Enforced venue policies regarding photography and video recording
- Conducted pre and post-event sweeps to locate lost items.
Supervisor For Retail and Suites
Aramark/Coors Field
04.2021 - 09.2021
- Provided customer assistance regarding water services and payments
- Handled phone payments and researched payment discrepancies
- Managed service transfers from Title Companies.
Customer Service Representative
Colorado Network Staffing/Denver Water
08.2020 - 03.2021
- Assisted customers with water service inquiries and payments
- Conducted payment processing and researched payment discrepancies
- Facilitated service transfers from Title Companies.
Secretary I
Iowa Insurance Division
01.2017 - 12.2019
- Processed Service of Process for Insurance Companies
- Provided backup support for the Front Desk
- Managed daily mail processing and administrative tasks
- Assisted with website content creation and maintenance
- Handled supply ordering as Procurement 1 specialist.
Education
Associate of Applied Science - Accounting
Community College of Denver
Denver, CO06.2025
Skills
- Relationship Building
- Strategic Planning
- Training and mentoring
- Presentations and public speaking
- Team Leadership
- Time Management
- Complex Problem-Solving
- Customer Service
Certification
- Notary Public, Colorado, 06/01/20, 06/01/24, 06/06/28
- Certified Microsoft Office Specialist for Excel, 12/01/22
- Certified QuickBooks Online Specialist, 04/01/23
Timeline
Advisor/Back Office/Warehouse
Best Buy
10.2023 - 02.2024
Front End Supervisor/Head Clerk
King Soopers
05.2023 - 08.2023
Customer Service Clerk/Bookkeeper
King Soopers
01.2023 - 05.2023
Supervisor For Retail and Suites
Aramark/Coors Field
04.2021 - 09.2021
Customer Service Representative
Colorado Network Staffing/Denver Water
08.2020 - 03.2021
Usher/Ticket Scanner/Security
Argus Security
01.2020 - 03.2022
Secretary I
Iowa Insurance Division
01.2017 - 12.2019
Associate of Applied Science - Accounting
Community College of Denver
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